jaapv Posted August 23, 2016 Share #21 Posted August 23, 2016 Advertisement (gone after registration) Try again. These are the facts from MY experience of getting LFI to stop sending their junk mail to ME. Not to me. I got a polite mail informing my subscription was cancelled after mailing them. I guess it is a case of c'est le ton qui fait la musique. What is so difficult about sending a friendly mail saying "Sorry, being English and unused to your system I forgot to cancel my subscription. Would you please do so now?" The invoice should have been the trigger. If they would be unfriendly enough to pursue their legal case they would win and you would be out of many hundreds of pounds for international debt collection. As said, in practice they don't. Quote Link to post Share on other sites More sharing options...
Advertisement Posted August 23, 2016 Posted August 23, 2016 Hi jaapv, Take a look here Threatening Letter from LFI. I'm sure you'll find what you were looking for!
honcho Posted August 23, 2016 Share #22 Posted August 23, 2016 ....What is so difficult about sending a friendly mail saying "Sorry, being English and unused to your system I forgot to cancel my subscription. Would you please do so now?" .... You make too many silly assumptions as usual. The subscription was cancelled by me before the renewal date. LFI were unable to comprehend the fact that I did not want to subscribe to their magazine and continued to send it. A bit pointless on their part, it went the same way as all other junk mail does. Quote Link to post Share on other sites More sharing options...
jaapv Posted August 23, 2016 Share #23 Posted August 23, 2016 Yes- they had this problem with their subscription service a few years ago. The solution was simple - send them one formal letter cancelling and disregard everything else. Eventually the penny would drop and one would get a letter that they would stop sending the magazine for non-payment . It is nothing like that nowadays. They are quite efficient. Anyway, I fail to see why you would complain about being sent the magazine for free through their fault. If I were to be upset as you are by what you are pleased to call junk mail I would have had a heart attack decades ago. It has been calculated that my profession gets 1.5 kg of unsolicited mail a month. BTW, Time managed to send me their magazine for seven years after cancellation. So what? Quote Link to post Share on other sites More sharing options...
Guest Posted August 23, 2016 Share #24 Posted August 23, 2016 Read posts #8 & 12! Sorry can only suggest you re- read post 13. BrianP Quote Link to post Share on other sites More sharing options...
Manoleica Posted August 23, 2016 Share #25 Posted August 23, 2016 Yes- they had this problem with their subscription service a few years ago. It is nothing like that nowadays. Anyway, I fail to see why you would complain about being sent the magazine for free through their fault. If I were to be upset as you are by what you are pleased to call junk mail I would have had a heart attack decades ago. It has been calculated that my profession gets 1.5 kg of unsolicited mail a month. Now that's something to chew on - '()' 1 Quote Link to post Share on other sites More sharing options...
honcho Posted August 23, 2016 Share #26 Posted August 23, 2016 Anyway, I fail to see why you would complain about being sent the magazine for free through their fault....... Umm....because I didn't like the magazine, didn't want to subscribe to it and didn't want their invoice either. Somehow, I'm not really surprised you are swamped by junk mail. Quote Link to post Share on other sites More sharing options...
jaapv Posted August 23, 2016 Share #27 Posted August 23, 2016 Advertisement (gone after registration) So throw it in the paper bin, or try and be nice and give it to somebody who likes it. No need to get knickers twisted. Yep, it comes with the job, sorting genuine information from advertising. Anyway, this has nothing to do with the OP. He simply didn't realize he had to cancel. 1 Quote Link to post Share on other sites More sharing options...
honcho Posted August 23, 2016 Share #28 Posted August 23, 2016 .... be nice and give it to somebody who likes it. No one wanted it. Quote Link to post Share on other sites More sharing options...
Manoleica Posted August 23, 2016 Share #29 Posted August 23, 2016 No one wanted it. First Off, in these cases, I usually write direct to the CEO (Addressee Only) & requiring a Signature.Secondly I'm glad I don't have to actually deal with some of those that Post, they seem to be a very unhappy bunch!! Quote Link to post Share on other sites More sharing options...
honcho Posted August 23, 2016 Share #30 Posted August 23, 2016 First Off, in these cases, I usually write direct to the CEO (Addressee Only) & requiring a Signature. Secondly I'm glad I don't have to actually deal with some of those that Post, they seem to be a very unhappy bunch!! Are you the LFI computer? Quote Link to post Share on other sites More sharing options...
Manoleica Posted August 23, 2016 Share #31 Posted August 23, 2016 Are you the LFI computer? Actually No.. Quote Link to post Share on other sites More sharing options...
Guest Posted August 23, 2016 Share #32 Posted August 23, 2016 Errr.. They should provide their services for free? Why not? LFI writes almost exclusively about Leica, belongs to Leica and is controlled by Leica. So why not distribute this well made advertising brochure to Leica customers to stay in a pleasant way in regular contact with their wealthy buyers? Quote Link to post Share on other sites More sharing options...
jaapv Posted August 23, 2016 Share #33 Posted August 23, 2016 Sorry, get your facts straight first. It does not belong to Leica, not economically nor journalistically, Leica has no say over the contents and as it is Leica Fotografie International, why should it not be exclusively about Leica? As for wealthy buyers, speak for yourself... Actually, quite some years ago Leica did have some control and one did get a free subscription with a purchase. However, those days are long, long past. Quote Link to post Share on other sites More sharing options...
andybarton Posted August 23, 2016 Share #34 Posted August 23, 2016 IIRC, Dr Kaufmann bought LFI a few years ago Quote Link to post Share on other sites More sharing options...
Guest Posted August 23, 2016 Share #35 Posted August 23, 2016 IIRC, Dr Kaufmann bought LFI a few years ago Tell it to jaapv, please. Maybe he should inform himself first of all better before attacking others for alleged uninformedness. Are there any conceivable closer entanglements and dependencies between Leica and LFI, as if the majority shareholder of Leica also owns LFI? Quote Link to post Share on other sites More sharing options...
jaapv Posted August 23, 2016 Share #36 Posted August 23, 2016 It is still listed as an independent GmbH. It is quite conceivable, even likely, that ACM has a shareholding position, Michael could shed light on the journalistic freedom. That is not the same thing as being an advertising sheet from Leica. Quote Link to post Share on other sites More sharing options...
honcho Posted August 23, 2016 Share #37 Posted August 23, 2016 Actually, quite some years ago Leica did have some control and one did get a free subscription with a purchase. However, those days are long, long past. Heartening. Landfill is a diminishing option. Quote Link to post Share on other sites More sharing options...
earleygallery Posted August 23, 2016 Share #38 Posted August 23, 2016 I don't think that it's very good customer service to threaten customers with legal action unless you are actually about to take that next step (being certain that you have a case to take action over) and accepting that you now have an ex customer. Very odd way to go about a magazine subscription! 1 Quote Link to post Share on other sites More sharing options...
TomB_tx Posted August 23, 2016 Share #39 Posted August 23, 2016 I found little in LFI of interest, so cancelled. Then they expanded their on-line scans of Leica Fotografie from the 1950s - 60s, and I found I could not buy them through the app unless I re-subscribed. So I subscribed on-line and payed by PayPal. Later I got an invoice asking me for payment. After an email giving them the PayPal transaction number they found my payment and apologized, but that shows some disconnects in their business practices between traditional paper and electronic. Quote Link to post Share on other sites More sharing options...
jaapv Posted August 23, 2016 Share #40 Posted August 23, 2016 I found little in LFI of interest, so cancelled. Then they expanded their on-line scans of Leica Fotografie from the 1950s - 60s, and I found I could not buy them through the app unless I re-subscribed. So I subscribed on-line and payed by PayPal. Later I got an invoice asking me for payment. After an email giving them the PayPal transaction number they found my payment and apologized, but that shows some disconnects in their business practices between traditional paper and electronic. I quite agree that they managed to lose my interest as well, so I cancelled last year. Quote Link to post Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.