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NJ Repair Time Rant


trogir13

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I am sure its been discussed many times - but man - 2-3 weeks after my lens arrived at Leica for repair - I finally get a letter with an estimate for the repair. This letter also states that the return time is 2-3 months - numbing to say the least.

 

How is this acceptable is stretch of the imagination? Now I am forced to use another system that does not inspire me to capture certain projects in the next 2-3 months - while of waiting on Leica.

 

They have LOADS to learn from Canon with repairs and customer service - loads.

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