Sensor error on brand new camera?

[Ivar B]

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A friend of mine just took delivery of an M (after a long wait)!

 

After a day or two she finds that there is a red line going through all photos - I am not sure how well it will show up on your screens, but I can see it quite clearly on the left hand side.

 

This must be a sensor error?

 

Has anyone experienced similar problems?

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[dwbell]

Welcome aboard.

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[Ivar B]

Welcome aboard.

 

Meaning? Am I missing something?

[dwbell]

Meaning? Am I missing something?

 

The good ship "Leica QC". Send it back.

[algrove]

Tell the dealer they gave you an imperfect camera and you want to exchange it NOW.

[jip]

Yes she should tell her dealer that after waiting THIS long she got a faulty camera and she just wants a exchange. No shipping to Leica or that bullshit, just exchange immediately.

[Stealth3kpl]

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I think it needs pixel remapping.

Pete

[Marac]

My M had a row from left to right across the top of the sensor about 1cm down and when i sent Leica the photos they said to send it back to them for replacement.. eventually I took the camera back to the outlet it was purchased from and they gave me a brand new M. The new one is fine.

 

Shame that after a LOOOOONG wait there has to be concern for sensor issues on a camera that expensive but sadly the QC is getting a bit slack.

 

They honoured mine and I am sure they will honour yours

[thighslapper]

Stuck/dead pixels are a fact of life with digital sensors and can happen at any stage.

 

Not necessarily missed by QC ..... most sensors will have a few that need mapping out so this is always checked.

 

There will be no argument about swapping for new...... or re-mapping ..... which is a simple process.