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Since I bought my Leica I have bought a number of items from Robert White. One of the first, a Zeiss Biogon lens which is out of warranty, developed a fault while I was in Essex last week. I sent it off to Robert White yesterday and today they telephoned me to say that a fastener had come loose inside the lens allowing the centre portion some "float." They had a special spanner to hand had tightened up the offending part and it would be posted back to me without charge (not even for the postage cost) by return. Now that is service!

 

I shall remember that when I need something else and guess who I will call first.

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