Jfelder2@nyc.rr.com Posted February 28, 2007 Share #1 Â Posted February 28, 2007 Advertisement (gone after registration) I know this was probably posted before, but who do I contact in Allendale, NJ to get a tracking # on an M8 that is coming back to be after the Solms fix? Do they email you the tracking # automatically or do you have to ask them for it? Â Thanks! Â http://www.SnapshotArtifact.org Link to post Share on other sites More sharing options...
Advertisement Posted February 28, 2007 Posted February 28, 2007 Hi Jfelder2@nyc.rr.com, Take a look here M8 tracking number. I'm sure you'll find what you were looking for!
johnbuckley Posted February 28, 2007 Share #2 Â Posted February 28, 2007 After you send your M8 to Allendale, they should inspect it and, once they determine it's ready to be sent to Solms -- two days, in my case -- they mail you a statement with your work order number. If you have sent your M8 in and not received you statement, call them. They are overwhelmed, but ultimately helpful. Both the work order number and the serial number can be used to track the progress of your "upgrade." I found that the timing was: one week from arrival in NJ to it getting to Solms; one week for it to be worked on in Solms; and a maddening two weeks for it to return to the US, clear customs, get unpacked, and get sent to me. All in, just over 4 weeks door to door. Good luck. Link to post Share on other sites More sharing options...
canlogic Posted February 28, 2007 Share #3 Â Posted February 28, 2007 Mine went in on Jan 13, still waiting for it to get back. As of last friday it showed shipped on the tracking site so I hope to have it this week but probably wont get it till next week. Link to post Share on other sites More sharing options...
scott kirkpatrick Posted February 28, 2007 Share #4 Â Posted February 28, 2007 How does the system work for other repairs? i sent Allendale a lens. Their standard procedure is that several days later a snail mail receipt is sent out. Is there a website which would permit checking by serial number sooner than that? Â scott Link to post Share on other sites More sharing options...
Jfelder2@nyc.rr.com Posted February 28, 2007 Author Share #5 Â Posted February 28, 2007 My M8 has been repaired in Solms and already sent out to Allendale. I'm trying to get contact info for someone at Allendale to track it. Â Thanks Link to post Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.