wilfredo Posted November 1, 2011 Share #1 Posted November 1, 2011 Advertisement (gone after registration) For no apparent reason my Epson 3880 is using Photo Black ink instead of Matte Black when printing Velvet Fine Art Paper, or other Matte papers. It is not selecting the proper ink automatically, even though I indicate the paper type before printing. Since I can't select the ink manually, I'm stuck with the wrong ink on matte papers. Any suggestions on how to fix this problem? Thanks. Link to post Share on other sites More sharing options...
Advertisement Posted November 1, 2011 Posted November 1, 2011 Hi wilfredo, Take a look here Epson Retardation. I'm sure you'll find what you were looking for!
Jeff S Posted November 2, 2011 Share #2 Posted November 2, 2011 If you're using LR, have you changed media type under your printer settings (separate from choosing correct paper profile)? Jeff Link to post Share on other sites More sharing options...
sblitz Posted November 2, 2011 Share #3 Posted November 2, 2011 this is too funny .... i was just about to post same problem, you beat me to it! i have an epson r2880 and just got some hahnemuhle bamboo paper to try and taospace says set the paper to velvet fine art and yet with matte ink you can only choose matte papers then use the hahnemule icc for that paper and r2880 printer. does this mean velvet fine art should be using photo black instead? HELP!!!!!!! Link to post Share on other sites More sharing options...
1JB Posted November 2, 2011 Share #4 Posted November 2, 2011 It sounds as though whatever program you're using to print does not have the proper setting in the paper profile. What program are you using? Link to post Share on other sites More sharing options...
kdriceman Posted November 2, 2011 Share #5 Posted November 2, 2011 I have been very close to purchasing the 3880. I'm anxious to find out what is happening here. Link to post Share on other sites More sharing options...
sblitz Posted November 2, 2011 Share #6 Posted November 2, 2011 Between the program and printing, and i use ps and capture one, Epson has it's own dialog box and it is there where paper issue exists. It is an Epson issue unless someone knows how to circumvent that box. Hence the thread Link to post Share on other sites More sharing options...
kdriceman Posted November 2, 2011 Share #7 Posted November 2, 2011 Advertisement (gone after registration) Are you unable to choose a profile within Photoshop and just print straight from PS with the 3880? Link to post Share on other sites More sharing options...
sblitz Posted November 2, 2011 Share #8 Posted November 2, 2011 you pick a profile within ps and when you hit print the epson dialog box comes up -- here is where you tell it not manage color and what paper. best results occur when correct paper lines up with profile you set in ps (taospace has a list of relationships). if you have matte black in the printer, the gloss paper choices do not come up, and visa versa. anyway, if anyone on the forum has used an epson and can answer this issue it would be appreciated. Link to post Share on other sites More sharing options...
wilfredo Posted November 3, 2011 Author Share #9 Posted November 3, 2011 I use Photoshop CS4. It seems this problem started after I upgraded my IMAC to Mac OS X. Except for temperamental loading of thicker papers, up until now it's been a great printer. No complaints about the prints it produces. They are the best I've printed to date. Link to post Share on other sites More sharing options...
sblitz Posted November 3, 2011 Share #10 Posted November 3, 2011 No complaints about printer and set platen to wide for thicker paper. These quirks however are maddening and I wonder whether the best is being printed Link to post Share on other sites More sharing options...
kdriceman Posted November 3, 2011 Share #11 Posted November 3, 2011 Maybe not the same issue since it wasn't on a 3880, but I had a lot of problems printing from PS after I upgraded to Lion. Ultimately I un-installed PS and re-installed it. It printed fine after that. Link to post Share on other sites More sharing options...
spylaw4 Posted November 5, 2011 Share #12 Posted November 5, 2011 Wilfredo, when you say you upgraded your iMac to OSX, do you actually mean you upgraded it to OSX 10.7 ? If so then I think there was a thread earlier about printing issues with 10.7 and Epson. IIRC one had to reload the printer drivers, or some such. I noted this as I have the 3800 and am considering upgrading to 10.7. Have a quick search back over the last couple of months. Hope this helps. Found the thread here. Link to post Share on other sites More sharing options...
250swb Posted November 5, 2011 Share #13 Posted November 5, 2011 If all else fails with Epson printers and profiles just let the printer manage everything, usually you get a great result if not a result that you feel you are fully in charge of. Steve Link to post Share on other sites More sharing options...
wilfredo Posted November 7, 2011 Author Share #14 Posted November 7, 2011 Wilfredo, when you say you upgraded your iMac to OSX, do you actually mean you upgraded it to OSX 10.7 ? If so then I think there was a thread earlier about printing issues with 10.7 and Epson. IIRC one had to reload the printer drivers, or some such. I noted this as I have the 3800 and am considering upgrading to 10.7. Have a quick search back over the last couple of months. Hope this helps. Found the thread here. I believe it's OX S 10.7. I'm away for a few days but will check upon my return. The older I get the harder it is to keep up with all these freaken initials. I will try uninstalling printer software and installining again. Link to post Share on other sites More sharing options...
wilfredo Posted November 20, 2011 Author Share #15 Posted November 20, 2011 Upon checking, I actually upgraded to MAC OSX Snow Leopard 10.6. The printer continues to print but doesn't pick the right black ink for the paper used. How do I uninstall the printer software? I need a step by step explanation please. I would really appreciate this. Once uninstalled, I will re-install the Eposn printer drivers again. Thanks! Link to post Share on other sites More sharing options...
wilfredo Posted November 21, 2011 Author Share #16 Posted November 21, 2011 Problem solved. I had to download an updated printer driver from Epson for I-Mac Snow Leopard 10.6. Link to post Share on other sites More sharing options...
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