andybarton Posted February 2, 2007 Author Share #21  Posted February 2, 2007 Advertisement (gone after registration) Thanks Rob, Larry  I don't have "Device Manager" in my control panels. I suspect that it's because it is an office laptop and they have basically secured it right down to overcome the XP vulnerabilities. They do not allow the installation of any thrid party software (for obvious reasons).  I wonder if having Admin rights would have helped?  Asking IT for help is not an option, as this card is mine (but clean).  What a joke.  Time to give up, folks, sort it out at home at the weekend, and remember never to bother trying to do anything similar again.  Thanks for all your help. Link to post Share on other sites More sharing options...
Advertisement Posted February 2, 2007 Posted February 2, 2007 Hi andybarton, Take a look here Help needed from XP user, please. I'm sure you'll find what you were looking for!
Guest guy_mancuso Posted February 2, 2007 Share #22 Â Posted February 2, 2007 Andy first let's get the images off the card before we try anything else put back in camera and hook up the USB cable and at least download it from the camera .I'm assuming it is the M8. Than after you get that you can reformat it . Than follow Robs advice get the hardware first to install than after that put the card in. BUT SAVE THE IMAGES FIRST. LOL Link to post Share on other sites More sharing options...
andybarton Posted February 2, 2007 Author Share #23  Posted February 2, 2007 Guy  Actually they are DMR images, with the DMR sitting 50 miles away at home.  So, even if I had the DMR with me, that would be no good, as this laptop thinks that it can get by without a FireWire port...  As I say, I'll sort it over the weekend. Link to post Share on other sites More sharing options...
james_h Posted February 2, 2007 Share #24  Posted February 2, 2007 I think you have answered your own question Andy, Admin rights are everything in XP and that's probably why you're having problems..  Sorry couldn't help  Jim Link to post Share on other sites More sharing options...
robsteve Posted February 2, 2007 Share #25 Â Posted February 2, 2007 Andy: Â The other way is to select the start button, then right click the my computer icon and select properties. Â Your reader problems may also be related to the XP image on your laptop. Corporate IT can customize what they do or do not install. They also tend to stick with a working image and not update it much in case it creates new problems. Your XP may have not had the proper driver for the reader. Link to post Share on other sites More sharing options...
Guest guy_mancuso Posted February 2, 2007 Share #26  Posted February 2, 2007 Guy Actually they are DMR images, with the DMR sitting 50 miles away at home.  So, even if I had the DMR with me, that would be no good, as this laptop thinks that it can get by without a FireWire port...  As I say, I'll sort it over the weekend.  Worst case Andy is a friends machine to at least save the images. Than toss that thing in the garbage and get a Mac. Okay was just kidding but felt good to say , from a old PC users. ROTFLMAO Link to post Share on other sites More sharing options...
jlm Posted February 2, 2007 Share #27 Â Posted February 2, 2007 Advertisement (gone after registration) I'm using the Sandisc MobileMate SD USB adapter. it works fine on my office computer Dell rinning XP pro and my home computer, Sony, running XP pro, neither are laptops. put it the card, insert into the USB slot, Explorer sees it as a removable media drive. no nasty messges from the OS. Link to post Share on other sites More sharing options...
whorg Posted February 2, 2007 Share #28  Posted February 2, 2007 SanDisk uses an explorer type of program called U-3 Smart, which installs it's own drivers and then should launch every time the flash memory is plugged into the USB drive . . . many people hate this and it constantly fails, at least for me . . .  http://www.u3.com/uninstall/  This utility will uninsatll the U-3 from the chip, then it will act and behave just like a USB drive is supposed to  Plus in addition to the administrator rights . . . this is necessary to an extreme.  ~jk Link to post Share on other sites More sharing options...
Peter41951 Posted February 2, 2007 Share #29 Â Posted February 2, 2007 Andy, it's possible you're not allowed to download anything. If you take the card and reader to the network manager he/she will load the images for you. Link to post Share on other sites More sharing options...
wparsonsgisnet Posted February 2, 2007 Share #30 Â Posted February 2, 2007 Andy, the drive may be defective; the usb cable may not be securely inserted. Â I am not having a problem with a Sandisk 12-in-1 and XP (pro). Â Short-term recommendation: read the card into your Mac and move the files to a CD. Use the CD on the windoze machine. (And, if the reader doesn't work on the Mac, then it really is the reader that's the problem.) Â Regards, Link to post Share on other sites More sharing options...
andybarton Posted February 2, 2007 Author Share #31 Â Posted February 2, 2007 Just for the record, I plugged this card and this reader into the Mac when I got home 5 minutes ago and it mounts perfectly. Â The card is formatted as MS-DOS File System (FAT32) Â "Go figure" as they say. Link to post Share on other sites More sharing options...
johnjs Posted February 3, 2007 Share #32 Â Posted February 3, 2007 If it's a newer Dell notebook, it probably has a SD-card slot built in, but they're so small you wouldn't have even noticed it if you don't use the machine that much. It sounds like IT has disabled the installation of any software or additional device drivers, if you don't even see the control panel. Generally it's an attempt to keep employees from using keychain USB drives and the like to maintain corporate confidentiality. Link to post Share on other sites More sharing options...
neila Posted February 3, 2007 Share #33 Â Posted February 3, 2007 Andy, your new card reader has not been assigned a drive letter - or has been assigned 0 (zero) or, is sharing the same drive letter as another. Â Here's how to fix. Â Click on start (bottom left hand corner). Â Find 'my computer' and RIGHT click (rather than left click) and select 'manage'. Â On the tree/directory - expand it, and find 'disc managment'. Click on this. Â You will see below this all the devices connected (ensure your card reader is plugged in). Â Find your card reader - it'll be one of them. Obviously your main drive is C, you might have some others - so ensure you have the right device, it'll say 'removable' against it. Â Right click and choose 'change drive letter and path' Â Choose a new and currently unused drive letter. Â Hey presto! You should now see your card reader. Â Neil Link to post Share on other sites More sharing options...
johnjs Posted February 3, 2007 Share #34  Posted February 3, 2007 Andy, your new card reader has not been assigned a drive letter - or has been assigned 0 (zero) or, is sharing the same drive letter as another. Here's how to fix.  Click on start (bottom left hand corner).  Find 'my computer' and RIGHT click (rather than left click) and select 'manage'.  On the tree/directory - expand it, and find 'disc managment'. Click on this.  You will see below this all the devices connected (ensure your card reader is plugged in).  Find your card reader - it'll be one of them. Obviously your main drive is C, you might have some others - so ensure you have the right device, it'll say 'removable' against it.  Right click and choose 'change drive letter and path'  Choose a new and currently unused drive letter.  Hey presto! You should now see your card reader.  Neil  Except that Computer Management is part of Administrative Options, so he probably won't be able to access it if he doesn't have Admin rights. Otherwise your analysis is probably the correct one and the reason the card reader can't initialize and reassign drive letters. Link to post Share on other sites More sharing options...
canlogic Posted February 4, 2007 Share #35 Â Posted February 4, 2007 It is very likely due to security settings. We do the same at work so that users have a much harder time screwing up the machines, although they usually find a way. Funny I use both PC's and a 24" iMac and I get a similar thing on the Mac. I have to plug the reader in wait a few seconds then unplug it and plug it back in, then it works fine. Link to post Share on other sites More sharing options...
4season Posted February 4, 2007 Share #36 Â Posted February 4, 2007 I don't have "Device Manager" in my control panels. I suspect that it's because it is an office laptop and they have basically secured it right down to overcome the XP vulnerabilities. They do not allow the installation of any thrid party software (for obvious reasons). Â I wonder if having Admin rights would have helped? Â That's it, in a nutshell. Â Behind every draconian IT policy is probably an IT person who has heard one too many desperate sob stories, and one too many empty promises to "make it up to you sometime" for lost leisure time! Link to post Share on other sites More sharing options...
chap Posted February 6, 2007 Share #37  Posted February 6, 2007 Before you start reconstructing your drivers, try this:  Sometimes with new USB removable hardware, your computer assigns the new device a "default" driver that is already assigned to another removable device, like "F:". In that event, the XP Explorer will not read the new device because it is looking for the old one even though it said Hardware/Drivers Installed for the new device.  All you need to do is change the device driver assigned to the new removable device:  Control Panel> Administrative Tools> Computer Management> Disk Management> · right click device · change drive and path to a unique letter Link to post Share on other sites More sharing options...
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