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Help needed from XP user, please


andybarton

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Can someone explain how Plug and Play on Win XP works, please?

 

I have a SanDisk USB2 reader that I have plugged into my Dell Laptop.

 

After a minute or two, I get a message saying that the system has now installed some drivers (I thought that USB was a standard setup with XP, but that's OK) and I now need to restart my computer.

 

Which I do.

 

On restart, I instert my SD card into the reader and the System gives me a choice of formatting the card, or nothing.

 

This card has only ever been formatted in the DMR, so I can't think what else to do.

 

On a Mac, you just insert the card and it mounts on the desktop as a virtual drive.

 

What am I doing wrong on this Dell?

 

I only have 100 work related jpgs that I need to get off the card this afternoon...:(

 

Thanks.

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Andy, don't do anything that the system tells you.:D

 

Go to "My Computer" and look for the SD Card there. It should show up as a drive. Right click on it and select "explore". Copy (not cut) and paste your images from there.

 

Regards,

 

Bill

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Urk.

 

Not met that. Whenever I've done anything like this XP has just ignored the formatting. Try shutting down, taking the drive out again, restarting then shutting down and re-installing the drive.

 

Regards,

 

Bill

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Geez Andy, don't you just love technology?

 

Sory I can't say anything more helpful.

 

I've just walked out of the worst restaurant ever invented.

 

Don't know who is suffering the most you or me.:eek:

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Exactly the same, I'm afraid.

 

Frankily, this is ridiculous.

 

It's a SanDisk reader and a SanDisk card. It's only an Ultra II card, not a "modern" one.

 

This will now have to be done over the weekend, instead. I am not a happy bunny.

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Thanks for the help guys.

 

the lock tab is "unlocked"

 

Why I need a driver for a USB card is coimpletely beyond me. It's a "SecureMate" one, so I shall search their site and see if I can find a driver.

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Andy,

Do you have other USB devices connected as well, disconnect is if you can? Some times they drain too much power and when the OS can't get the response it seeks it comes up with all sorts of stupid sugestions. Try another USB port. You'll get a 'new hardware detected' message, but as long as you have the drivers it will just install them. 'New' here means new on this port. The stupid OS treats a device connected to one USB post as a different one when it is connected to another USB port on the same machine - ridiculous.

 

Edit: Andy I suggest you write protect the card to ensure that XP dosen't wack it.

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AAARRRGGHHH!

 

Windows XP driver information

  1. Remove all previously installed drivers for the SDDR-33.
  2. Shut down the system.
  3. Connect the reader.
  4. Restart.
  5. XP will install the reader.
  6. Plug a card into the reader and an action menu will appear.

But, do they tell you how to remove all previously installed drivers for the SDDR-33? No. Of course not.

 

This really should be so simple, folks. There IS a better way.

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Thanks for the help guys.

 

the lock tab is "unlocked"

 

Why I need a driver for a USB card is coimpletely beyond me. It's a "SecureMate" one, so I shall search their site and see if I can find a driver.

 

Obviously not all drivers could come with Windows when it was first installed because some were not even available yet. If your computer is on the net, it may access the Microsoft website to look for it if the manufacturer has certified drivers registered with Microsoft. If not, you are out of luck and you need to get it directly from the vendor. These vendor's drivers should have come with your reader when you bought it but their website should have the latest and greatest.

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For what it's worth. Purchased new firewire reader the other day and it wouldn't read my M8-formatted SD card. Put it in the S-L-O-W reader in the front of the PC - it read it. Tried it in the dedicated slot in the side of my Toshioba notebook - wouldn't read it. Plugged a reader into a USB port on Toshiba - it worked.

 

Conclusion: Some readers work with the M8 format, some don't. I don't think the problem is XP.

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Obviously not all drivers could come with Windows when it was first installed because some were not even available yet. If your computer is on the net, it may access the Microsoft website to look for it if the manufacturer has certified drivers registered with Microsoft. If not, you are out of luck and you need to get it directly from the vendor. These vendor's drivers should have come with your reader when you bought it but their website should have the latest and greatest.

 

The quote in italics above is from the SanDisk website. The drivers are included as part of XP.

 

Unfortunately, they don't tell you how to uninstall them when you need to allow XP to re-install them (there is a greyed out button if you delve very deep into a miriad of "Properties" tabs)

 

Using this PC is just one frustration after another, I'm afraid.

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Andy:

 

With the problem reader/card plugged into the system, go into contol panel, select device manager, open the hardware section, find the drive listed under drives, then right click it and select uninstall. Then try using the sandisk directions for installing.

 

Sometimes you need to install the reader first, without a card in it, then when it says new hardware is ready to use, insert the card.

 

Which card reader are you using and what size is the card?

 

When I got 4gb cards (not sdhdc) I had to get a new reader. I got an IOGEAR usb reader at the local office supply place for $19 and it works great and is fast. The model is GFr202SDW6, in case you need to find one locally.

 

IOGEAR: Expand Your Connectivity

 

Robert

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Is it any wonder we only use Macs at home...

 

This is just incredible.

 

Andy,

 

I use XP here at work and I never cease to marvel at how in love it is with itself -- that's only one of the reasons I use Macs at home. Sorry, I've tried to figure out something short of using a different card or reader, but I'm drawing a blank. Good luck.

 

Larry

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