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I purchased an IR 486 filter from Germany through E-bay. Made the usual PayPal payment which now appears as a debit in my bank account but when I check my PayPay account it says: Status: Uncleared(Expected Clearing Date: Feb. 5, 2007) . Today I got this message in German from the seller which I can't read. Can the German language people in the house lend me a hand here?

 

Thanks,

Wilfredo+

 

 

Hallo Wilfredo Benitez,

 

wir haben Ihre Bestätigung der Transaktion in Höhe von EUR 47.94 erhalten.

 

Bitte verwenden Sie für jeden Schriftverkehr folgenden Betreff:

X79..........

 

Bitte überweisen Sie den Betrag von 47.94 EUR unter Verwendung des folgenden Betreffs "X79......." auf folgendes Konto:

Kto.Inhaber:

Özcan Gölyeri

 

Kto.-Nr.: 41......

BLZ : 44050199

Stadtsparkasse Dortmund

 

Ihre nächste Bestellung können Sie gerne über unseren Onlineshop ( oege-energy.de ) oder direkt per Mail tätigen.

 

Viele Grüße

Ihr oege-energy - Team

 

oege-energy.de

 

PS: Wenn sie KATZENNAHRUNG und ZUBEHÖR brauchen, dann sollten sie hier vorbei schauen: Katzenshop from Otherland - Diese Atikel können ebenfalls im gleichen Packet zugesandt werden. Einfach darauf hinweisen.

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wir haben Ihre Bestätigung der Transaktion in Höhe von EUR 47.94 erhalten.

We have received your confirmation of the transaction in the amount of EUR 47.94

 

 

Bitte verwenden Sie für jeden Schriftverkehr folgenden Betreff:

For any correspondece, please use the following number in the Reference field

X79..........

 

Bitte überweisen Sie den Betrag von 47.94 EUR unter Verwendung des folgenden Betreffs "X79......." auf folgendes Konto:

Please wire the amount of 47.94 noting Use of Funds reference "X79......" to the following account:

 

Kto.Inhaber:

Acct. Owner:

Özcan Gölyeri

 

Kto.-Nr.:

Acct. No.:

41......

 

BLZ :

Bank Routing Number

44050199

 

Stadtsparkasse Dortmund

 

Ihre nächste Bestellung können Sie gerne über unseren Onlineshop ( oege-energy.de ) oder direkt per Mail tätigen.

Feel free to place your next order directly with us via or online shop or via mail

 

Viele Grüße

Best regards

Ihr oege-energy - Team

 

oege-energy.de

 

PS: Wenn sie KATZENNAHRUNG und ZUBEHÖR brauchen, dann sollten sie hier vorbei schauen: Katzenshop from Otherland - Diese Atikel können ebenfalls im gleichen Packet zugesandt werden. Einfach darauf hinweisen.

PS: If you need cat food or accessories, then check out our blah yada unrelated pitch...

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Well, it doesn't make a lot of sense to me:

 

"wir haben Ihre Bestätigung der Transaktion in Höhe von EUR 47.94 erhalten. "

 

means: we have received your confirmation of the transaction over the amount of Euro 47.94.

 

Notice that they don't say that they have received the money -- only the confirmation, whatever that is.

 

Then they ask you to wire transfer the amount to the account:

 

Özcan Gölyeri

Kto.-Nr.: 41......

BLZ : 44050199

Stadtsparkasse Dortmund

 

In the P.S. section they are trying to sell you cat food and accessories.

 

I'd try to send them an e-mail (and politely ignore the cat food offer ;-). They ask you to user the X79... order number when contacting them

 

Hope this helps

 

- Roey

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Roey, they are saying that the transaction (sale) in the amount of €47,94 has been confirmed, not that the payment has been confirmed.

 

Wilfredo, you need to contact them and explain about PayPal. If they don't want to be paid that way, they can reject the payment.

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Guest Bernd Banken

Wilfredo,

 

the account information which you received will not work on an international level. The seller must provide you the IBAN and/or SWIFT account datas. Then you can transfer the money to his account. The datas shown by you are for german transactions between to bank accounts.

 

So let me help you if you want

 

1. I can contact the seller and ask for IBAN/SWIFT datas which I transfer to you by mail.

 

2. In order to speed up the transaction I will pay for you and you transfer the money to my bank account. But there is a small risk that the seller will be confused by this intergalactic transaction:D

 

3. If nothing will help you have to ask our Istanbul connection, it's Kamil with his M8. He easily can inform the seller by his mother tongue I guess:)

 

So the old song from the Beatles "With A Little...." works just fine.

 

Cheers

Bernd

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Guest Bernd Banken

Wilfredo,

 

just phoned with the shop and here are the international codes for your payment:

 

SWIFT-CODE: DORTDE33 and

 

IBAN-CODE: DE85440501990041010487

 

Good Luck

 

Bernd

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Hi Wilfredo,

 

The message you have seems to be the same as the automated one I received asking me to pay by bank transfer when I purchased filters. A few days later after I'd told my bank to make the transfer I received another automated one saying I hadn't paid and asking if there was a problem. My bank took 5 days to do the transfer, after which I received the filters in two days.

 

Since you paid by PayPal you shouldn't have received this, however the important part of the message is the reference number X79...... without that they may not be able to associate your PayPal payment with your purchase. My problem was I received automated messages, not communication from a human. They seem to have a very large number of transactions going on at any time which is I guess why they have this system.

 

I used Google Language Tools to translate their messages. Just copy and paste their correspondence into the Google window and choose german to english.

 

Good luck!

 

Bob.

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I bought a couple of times from Oege-energy and they do accept paypal.

 

The correct workflow with them should be to fill their form after the buy (no credit card needed), so that they give you a reference number different from the e-bay one.

That reference number should be used during the payment via paypal (put it in the note field).

 

Btw, all is ok if you simply pay directly via paypal.

 

Indeed the first time I skip their form and I paid directly via paypal with the e-bay reference number, as usual.

They sent me an automatic mail similar to yours with a reference number to use for the money transfer.

I sent a mail (in English) stating that I had already paid via paypal with the e-bay auction number and they answered me with a short: "Hi, its no problem"... :)

 

Indeed the filter arrived a couple of days later without any issue.

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Guest guy_mancuso

I paid with paypal also and it just took a day or two for them to recieve it. I replied back to this e-mail and said I could not speak German and they wrote me back in English and confirmed the order and the payment.Just takes paypal that time to clear international reason your paypal account says it did not clear. I would not tranfer money yet but just send a e-mail to confirm everything first. I have ordered twice from them.

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My thanks to all of you for your help with this situation, especially Bernd for going out of your way. I got a personal e-mail from them this morning and I replied letting them know that I had paid via PayPal and how much. I also checked my PayPal account and learned that the payment won't go through until February 5th, although it has already left my bank account. I guess this is one of the mysteries of the E-bay, PayPal world. I trust once the payment finally goes through, they will ship the filter. I'm keeping my fingers crossed, otherwise I'll follow-up with some of the suggestions offered here. We live and learn :-)

I suspect I'll be receiving this filter right about the same time the Leica filters will arrive.

 

Thanks,

Wilfredo+

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I purchased an IR 486 filter from Germany through E-bay. Made the usual PayPal payment which now appears as a debit in my bank account but when I check my PayPay account it says: Status: Uncleared(Expected Clearing Date: Feb. 5, 2007) . Today I got this message in German from the seller which I can't read. Can the German language people in the house lend me a hand here?

 

Thanks,

Wilfredo+

 

 

Hallo Wilfredo Benitez,

Hi Wilfredo, simple this happens all the time. They can not handle Paypal it seems they are not even aware you made the payment. This explaines the unclaimed note. I would advise to cancel this payment.

Further the request is to transfer the money into their account. with the details X79 the account holders Name and bank details are here OZCAN GOLYERI

I hope this helps Wilfredo Regards Manfred

 

Kto.Inhaber:

Özcan Gölyeri

Account No. 41....

BLZ: 44050199

Name of Bank Stadtsparkasse Dortmund

He then goes on: For your next order you may use our online shop or just mail.

Regards oege energy de

The reaining note is an ad for cat food . perhaps this one can be ignored unless you whish to import cat food from Germany.

Kto.-Nr.: 41......

BLZ : 44050199

Stadtsparkasse Dortmund

 

Ihre nächste Bestellung können Sie gerne über unseren Onlineshop ( oege-energy.de ) oder direkt per Mail tätigen.

 

Viele Grüße

Ihr oege-energy - Team

 

oege-energy.de

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If the above is true then they need to remove the PayPal and Master card, Visa, Amex, Visa Electron... etc logos from the "Payment methods accepted" box on their auction page! It was those options being there which caused me so much confusion when I received emails asking for bank transfer or cash by registered post as the only methods of payment.

 

Bob.

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