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Repair progress


rondeb

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OK. I sent my M8 to NJ for the rangefinder adjustment/sensor cleaning on the 19th and I still do not have it back. I've spoken with Brenda twice and she has not followed up with the promised status report twice. I am getting a little fed up.

I called her last week after finding out my camera was slated to be sent to Germany for the "update". I told Brenda that my camera was one of the new "updated" ones and she told me that the repair would be done in NJ and she'd speak with the technician and then call me back. I called her today and she again told me that she would call me back. I've left 3 messages at Leica to get status with no call back. And I've sent 3-4 emails without hearing back.

I guess I'm posting here just to vent, but if anyone would care to help out it would be most appreciated.

All the best,

Ron

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ron- mine went in to nj last week after i spoke with robert fisk. he is responsive, but his voicemail says he has been out of the office due to return tomorrow. i'd call and ask for him and i'm sure you'll get it straightened out.

 

john

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