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Poll: M8 Freezing/Failures


sean_reid

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Q1 1

 

Q2 Yes. Second generation, firmware 1.09

 

Q3 Yes

 

Q8 Not aware of any static.

 

Was rapidly deleting single images with fast consecutive presses of the set button. Haven't been able to reproduce the problem since it happened 4 weeks ago when camera was received. Battery was fully charged. Image remained on screen when camera switched off, had to remove battery briefly to fix. SD card 2GB San Disk Ultra II.

 

Bob.

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Q1. 1

Q2. First generation before it was sent to Leica for the upgrade.

Q3. Returned to normal operation after removing the battery, but had to remove the battery to because it wouldn't even turn off.

 

Haven't had a chance to use it much since it's return, so I am assuming it was fixed when it went in for the upgrade.

 

It always happened with a fresh battery.

 

Heidi

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Welcome, dear visitor! As registered member you'd see an image here…

Simply register for free here – We are always happy to welcome new members!

Hi Sean:

 

Leica has sent me a repair slip for three week old my M8, which died and was briefly born again after a three day vacation from battery and SD chip and reloaded with 1.09 again. It been in NJ for a couple weeks and they could not figure it out so they have sent it to Solms for 5 weeks for "an M8 update". It was 1.09 delivered Decembner 12 0r 14th.

Why would an "update" cure an electrical problem? Do you think they are puzzled?Please share your experiences with us.

I am holding on to the 1.06 with flashing back.

 

Take care

 

Stevez4

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[ATTACH]22893[/ATTACH]Hi Sean:

 

Leica has sent me a repair slip for three week old my M8, which died and was briefly born again after a three day vacation from battery and SD chip and reloaded with 1.09 again. It been in NJ for a couple weeks and they could not figure it out so they have sent it to Solms for 5 weeks for "an M8 update". It was 1.09 delivered Decembner 12 0r 14th.

Why would an "update" cure an electrical problem? Do you think they are puzzled?Please share your experiences with us.

I am holding on to the 1.06 with flashing back.

 

Take care

 

Stevez4

 

Hi Steve,

 

Not sure but let's start a separate thread with your post so we can keep this thread limited to just the poll responses. That will just make it much easier for me to sort the data after.

 

To All,

 

In addition the questions above, if your M8 has shown this behavior, please note (if you recall) what card it was using at the time.

 

Thanks all,

 

Sean

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1. 1, a version 1.09 straight from the factory.

 

2. Yes, but not exactly the same as your scenario. In my case, the M8 would "seize up" in the middle of shooting after the shutter was released (but no picture was taken)--the camera would freeze & none of the menu buttons would work, only the red light below the control wheel would flash continuously. Sometimes this occurred right after the camera was turned on, sometimes in the middle of a series of shots (but perhaps after being awoken from "sleep").

 

3. Sometimes I could correct the problem by turning the camera off, waiting, & then turning it back on. On other occasions I would have to turn off the M8 & then remove & re-insert the battery.

 

4. I have only 1 battery, so was unable to test w/a "fresh" battery when the failures occurred.

 

5. Yes, see response to 3.

 

6. No, but I have returned the M8 for warranty work for other reasons, too, including a mis-aligned RF (backfocus) & the AE/metering issue I posted about here: http://www.leica-camera-user.com/digital-forum/11844-m8-slow-speed-metering-issue-low.html

 

 

7. No.

 

8. Battery level was always either full or 75% full. I did not notice any static.

 

Important: Please, please limit replies on this thread to poll responses. We can certainly start another thread if we want to discuss this topic generally. What I want to do in this thread, however, is to gather data.

 

Leica will be examining my camera and I've discussed the failure and my thoughts with them. For the benefit of both Leica and M8 owners/prospective owners, I'd like to gather data about how common this kind of failure has been. I'm hoping that it is *not* common but would like the best data we, as a group, can come up with. I would ask that all M8 owners on this list, if they're willing, take a moment to respond to these questions either with a post here or a PM to me (if he or she prefers). It would be important to hear from people who have never experienced this problem as well as those who have.

 

The scenario is this: After being turned on (or perhaps while the camera is already on), the top exposure/battery display remains blank and the camera does not respond at all to the shutter release. The rear LCD screen may or may not continue to function and respond to the cameras rear-mounted buttons. The rear LCD may remain on even when the camera is in the off position.

 

The following may then be true.

 

A) If the camera is turned off and the battery is removed briefly and reinstalled, the M8 responds normally.

 

B) If the camera is turned off, the battery is removed briefly and a fresh battery is installed, the M8 responds normally.

 

C) If the camera is turned off and the battery is removed for a longer period of time before being reinstalled, the M8 responds normally.

 

D) The camera does not return to normal operation no matter what steps are taken by the owner.

 

I think many people on this forum understand that I really like the M8 and am not interested in being an alarmist. I want the best data that I can gather report and pass on to Leica.

 

Here are the poll questions, please simply number your replies to match the questions.

 

1. How many M8s have you either owned or used regularly for more than a week?

 

2. Have any of these cameras shown the behavior described above? Please answer for each camera and note if the camera is "first' or "second" generation.

 

3. If yes to #2, did the camera return to normal operation after it was turned off and its battery removed briefly and reinstalled?

 

4. If yes to #2, did the camera return to normal operation after it was turned off and a fresh battery was installed?

 

5. If yes to #2, did the camera return to normal operation after it was turned off, left without a battery installed for a longer period of time and then had the battery reinstalled? If so, how long was the interval where it sat with no battery?

 

6. If yes to #2, did the camera fail to return to normal operation after various steps had been taken? Did the camera need to be returned to Leica?

 

7. If yes to #6, did Leica indicate what needed to be repaired on your camera.

 

8. If yes to #2, did you note the battery level on the camera just before it showed this behavior? What was the level? Did you note static electricity in the area or any other factors that might be relevant?

 

Please add any comments that might help to clarify your answers to these six questions.

 

Again, please only post poll replies on this thread. We can use another thread to discuss this further if needed. If you have never seen this sort of problem with your M8(s) that's important data to share.

 

Thanks!

 

Sean

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For those of you just joining us at page 4, here's the original post with the poll information (now revised):

 

Important: Please, please limit replies on this thread to poll responses. We can certainly start another thread if we want to discuss this topic generally. What I want to do in this thread, however, is to gather data.

 

Leica will be examining my camera and I've discussed the failure and my thoughts with them. For the benefit of both Leica and M8 owners/prospective owners, I'd like to gather data about how common this kind of failure has been. I'm hoping that it is *not* common but would like the best data we, as a group, can come up with. I would ask that all M8 owners on this list, if they're willing, take a moment to respond to these questions either with a post here or a PM to me (if he or she prefers). It would be important to hear from people who have never experienced this problem as well as those who have.

 

The scenario is this: After being turned on (or perhaps while the camera is already on), the top exposure/battery display remains blank and the camera does not respond at all to the shutter release. The rear LCD screen may or may not continue to function and respond to the cameras rear-mounted buttons. The rear LCD may remain on even when the camera is in the off position.

 

The following may then be true.

 

A) If the camera is turned off and the battery is removed briefly and reinstalled, the M8 responds normally.

 

B) If the camera is turned off, the battery is removed briefly and a fresh battery is installed, the M8 responds normally.

 

C) If the camera is turned off and the battery is removed for a longer period of time before being reinstalled, the M8 responds normally.

 

D) The camera does not return to normal operation no matter what steps are taken by the owner.

 

I think many people on this forum understand that I really like the M8 and am not interested in being an alarmist. I want the best data that I can gather report and pass on to Leica.

 

Here are the poll questions, please simply number your replies to match the questions.

 

1. How many M8s have you either owned or used regularly for more than a week?

 

2. Have any of these cameras shown the behavior described above? Please answer for each camera and note if the camera is "first' or "second" generation.

 

3. If yes to #2, did the camera return to normal operation after it was turned off and its battery removed briefly and reinstalled?

 

4. If yes to #2, did the camera return to normal operation after it was turned off and a fresh battery was installed?

 

5. If yes to #2, did the camera return to normal operation after it was turned off, left without a battery installed for a longer period of time and then had the battery reinstalled? If so, how long was the interval where it sat with no battery?

 

6. If yes to #2, did the camera fail to return to normal operation after various steps had been taken? Did the camera need to be returned to Leica?

 

7. If yes to #6, did Leica indicate what needed to be repaired on your camera.

 

8. If yes to #2, did you note the battery level on the camera just before it showed this behavior? What was the level? Did you note static electricity in the area or any other factors that might be relevant?

 

9. If yes to #2, do you recall what SD card you were using when the camera showed this behavior? Of so, please list.

 

Please add any comments that might help to clarify your answers to these six questions.

 

Again, please only post poll replies on this thread. We can use another thread to discuss this further if needed. If you have never seen this sort of problem with your M8(s) that's important data to share.

 

Thanks!

 

Sean

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Sean - thanks for your initiative in this area. Mine was bought in the UK 2 weeks ago - firmware 1.9. Last three digits of the serial 735 ...

 

1. How many M8s have you either owned or used regularly for more than a week?

 

ONE

 

2. Have any of these cameras shown the behavior described above? Please answer for each camera and note if the camera is "first' or "second" generation.

 

ALL ANSWERS SECOND GENERATION

 

A) If the camera is turned off and the battery is removed briefly and reinstalled, the M8 responds normally.

 

If I have a freeze this doesn't usually fix it.

 

B) If the camera is turned off, the battery is removed briefly and a fresh battery is installed, the M8 responds normally.

 

This seems to work better -- though it's also seemed to help to remove the SD card.

 

C) If the camera is turned off and the battery is removed for a longer period of time before being reinstalled, the M8 responds normally.

 

Never tried this.

 

D) The camera does not return to normal operation no matter what steps are taken by the owner.

 

Touching wood - this has never happened to me - and I hope it doesn't!

 

3. If yes to #2, did the camera return to normal operation after it was turned off and its battery removed briefly and reinstalled?

 

A bit confused - but no, a fresh battery seemed to be the answer.

 

4. If yes to #2, did the camera return to normal operation after it was turned off and a fresh battery was installed?

 

5. If yes to #2, did the camera return to normal operation after it was turned off, left without a battery installed for a longer period of time and then had the battery reinstalled? If so, how long was the interval where it sat with no battery?

 

No applicable to my M8

 

6. If yes to #2, did the camera fail to return to normal operation after various steps had been taken? Did the camera need to be returned to Leica?

 

Not applicable

 

7. If yes to #6, did Leica indicate what needed to be repaired on your camera.

 

 

1. How many M8s have you either owned or used regularly for more than a week?

 

ONE

 

2. Have any of these cameras shown the behavior described above? Please answer for each camera and note if the camera is "first' or "second" generation.

 

A) If the camera is turned off and the battery is removed briefly and reinstalled, the M8 responds normally.

 

If I have a freeze this doesn't usually fix it.

 

B) If the camera is turned off, the battery is removed briefly and a fresh battery is installed, the M8 responds normally.

 

This seems to work better -- though it's also seemed to help to remove the SD card.

 

C) If the camera is turned off and the battery is removed for a longer period of time before being reinstalled, the M8 responds normally.

 

Never tried this.

 

D) The camera does not return to normal operation no matter what steps are taken by the owner.

 

Touching wood - this has never happened to me - and I hope it doesn't!

 

3. If yes to #2, did the camera return to normal operation after it was turned off and its battery removed briefly and reinstalled?

 

A bit confused - but no, a fresh battery seemed to be the answer.

 

4. If yes to #2, did the camera return to normal operation after it was turned off and a fresh battery was installed?

 

5. If yes to #2, did the camera return to normal operation after it was turned off, left without a battery installed for a longer period of time and then had the battery reinstalled? If so, how long was the interval where it sat with no battery?

 

No applicable to my M8

 

6. If yes to #2, did the camera fail to return to normal operation after various steps had been taken? Did the camera need to be returned to Leica?

 

Not applicable

 

8. If yes to #2, did you note the battery level on the camera just before it showed this behavior? What was the level? Did you note static electricity in the area or any other factors that might be relevant?

 

Most of the problems I've had seem to have related to removing the SD card to download images and then replacing it. Battery didn't seem to be low - but what I've then had happen is that the camera shows the SD card as full and indicates 0 in the counter.

 

I'm hoping that by being more assiduous in turning the camera off before removing the baseplate / taking out the SD card (2GB Sandisk Extreme III) I'll have fewer problems... I've got three batteries and am really relieved that I have them as the fresh battery really seems to help ...

 

Best

 

Chris

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D) M8 number 1, Nov 06

1. 2

 

2. Yes

 

3. Briefly, yes. But then it was totally dead and had to be returned to the factory.

 

6. Yes

 

7. The focus was off and they provided a camera with the new sensor board, and one which focuses accurately. They did not tell me what was wrong. I did ask, but I am not sure they knew at this stage in the game.

 

8. I don’t remember what the battery level was, and I do not think there was any static electricity involved.

 

 

M8 number 2 (replacement for no 1) new sensor board, firmware 1.09

 

a) I believe once. It seems to be coupled with the on/off switch being inadvertently set between on and off. Otherwise it has functioned perfectly.

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