M8 shutter fault - get Leica to repair it for free

[pgk]

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If you search the web you will find out that the M8 is not alone in that there are other. equally expensive cameras which have had shutter failure at low actuations. The 'shriking' baby syndrome applies here though - those who post on the web when their M8 shutters have failed do so noisily and quite possibly in more than one place, which is perfectly understandable because they are annoyed. The problem is determining whether the 'noise' is actually representative of a real problem or of an over-emphasised few problems - I do not know the answer but attempting to force Leica into an admission and free repair on the back of web 'noise' is not a tenable situation.

 

I wouldn't want to pay out 700 Euros either but then I wouldn't want to have to shell out for replacement shutters in my Canons either - none of this is cheap. Look on the bright side - a repaired Leica looks like holding a reasonable value, my 1DS which is still in excellent condition is worth vastly less than when I bought it. Leica digital M depreciation so far seems much lower.

[bill]

I see. There are two camps here... one's that believe that this topic comes up too frequently around the web (not just this site) so it must be a defect and other's that believe that it is an issue due to misuse. I'm pessimistic by nature, so I tend to believe the former.

 

I'm pragmatic by nature so I assume the latter until proven otherwise.

 

"Entia non sunt multiplicanda praeter necessitatem."

 

Regards,

 

Bill

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[ArtZ]

Leica M8 shutter fault - Google Search

 

Well, I think this search could help agnostics, some "mauvaise foi" guys here, or even a Court there's a latent default with the M8 shutter.

 

A shutter had to be also replaced in one of my cameras.

 

Cheers

[stunsworth]

I see. There are two camps here... one's that believe that this topic comes up too frequently around the web (not just this site)

 

I think that you'll find that quite often it's the same person posting the same problem to multiple sites.

[bill]

Leica M8 shutter fault - Google Search

 

Well, I think this search could help agnostics, some "mauvaise foi" guys here, or even a Court there's a latent default with the M8 shutter.

 

A shutter had to be also replaced in one of my cameras.

 

Cheers

 

Statistics are such awkward things... Let's level the playing field, thus:

 

Results 1 - 10 of about 937,000 for Leica shutter fault. (0.32 seconds)

 

Results 1 - 10 of about 3,980,000 for Nikon shutter fault. (0.14 seconds)

 

Results 1 - 10 of about 118,000 for Canon shutter fault. (0.49 seconds)

 

Results 1 - 10 of about 18,100,000 for Pentax shutter fault. (0.68 seconds)

 

Results 1 - 10 of about 2,420,000 for Olympus shutter fault. (0.34 seconds)

 

Results 1 - 10 of about 83,600 for Sony shutter fault. (0.32 seconds)

 

Sorry, but your "proof" is lying in 40 fathoms of deep water with a very large hole in it.

 

Regards,

 

Bill

[ArtZ]

Statistics are such awkward things... Let's level the playing field, thus:

 

Results 1 - 10 of about 937,000 for Leica shutter fault. (0.32 seconds)

 

Results 1 - 10 of about 3,980,000 for Nikon shutter fault. (0.14 seconds)

 

Results 1 - 10 of about 118,000 for Canon shutter fault. (0.49 seconds)

 

Results 1 - 10 of about 18,100,000 for Pentax shutter fault. (0.68 seconds)

 

Results 1 - 10 of about 2,420,000 for Olympus shutter fault. (0.34 seconds)

 

Results 1 - 10 of about 83,600 for Sony shutter fault. (0.32 seconds)

 

Sorry, but your "proof" is lying in 40 fathoms of deep water with a very large hole in it.

 

Regards,

 

Bill

 

Well, considering the number of cameras sold by Nikon, Canon, Sony, Olympus, Pentax over the World... 937,000 it a very high figure for a company which has sold about 20000 being really optimistic

[jsrockit]

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Makes sense Bill, but doesn't Leica sell way fewer cameras (and offers way fewer models) than the rest of these companies? Additionally, it seems to more of an issue with the M8 than any other Leica M from what I can see.

[stunsworth]

The Google searches mentioned prove nothing since they'll return any page with the entered words on them even if they're not connected in anyway.

[bill]

You two really don't get it, do you?

 

Try this:

 

Results 1 - 10 of about 2,350,000 for Disney shutter fault. (0.33 seconds)

 

Results 1 - 10 of about 337,000 for Muppet shutter fault. (0.52 seconds)

 

Results 1 - 10 of about 5,350 for Bugs Bunny shutter fault. (0.28 seconds)

 

...if you are going to use statistics to support your argument, make them representative, repeatable, relevant and of course realistic, eh?

 

Edit: Thanks, Steve - glad someone is paying attention.

 

Regards,

 

Bill

[ArtZ]

Bill, for sure, your M8/M9 won't have a shutter fault. :D

[stunsworth]

Bill, for sure, your M8/M9 won't have a shutter fault

 

I know quite a number of people with M8s and as far as I'm aware none of them has had a shutter problem. That doesn't prove a thing of course since it's only anecdotal evidence.

[UliWer]

You two really don't get it, do you?

 

Try this:

 

Results 1 - 10 of about 2,350,000 for Disney shutter fault. (0.33 seconds)

 

Results 1 - 10 of about 337,000 for Muppet shutter fault. (0.52 seconds)

 

Results 1 - 10 of about 5,350 for Bugs Bunny shutter fault. (0.28 seconds)

 

...if you are going to use statistics to support your argument, make them representative, repeatable, relevant and of course realistic, eh?

 

Edit: Thanks, Steve - glad someone is paying attention.

 

Regards,

 

Bill

Thanks a lot for your evidence of internet-statistic faults!

 

Though I am sure that we'll see some non-agnostics who will proof that there are many more Disneys, Muppets and Bugs Bunnies who use an M8 - with shutter-fault - than any other camera on the market. I

[jsrockit]

...if you are going to use statistics to support your argument, make them representative, repeatable, relevant and of course realistic, eh?

 

While a search engine is not a perfect way to come up with statistics...the M8 threads are real threads about a camera that has had shutter problems... the Disney shutter problem does not exist.

[UliWer]

While a search engine is not a perfect way to come up with statistics...the M8 threads are real threads about a camera that has had shutter problems... the Disney shutter problem does not exist.

 

O.K.

 

When I start a thread about Disney, Muppet and Bugs Bunny and their M8 shutter-faults this is a proof that it exists.

 

Your logic.

[bill]

UliWer, this is some use of the word "logic" with which I am not familiar...

 

Regards,

 

Bill

[pgk]

For the curious try this:

 

Camera Shutter Life Database

[stunsworth]

For the curious try this:

 

Camera Shutter Life Database

 

Not only self selecting, but also a very small sample - the data for the Canon 5D Mk II is based on 39 responses, that for the original 5D 74.

[Guest PhotoWebb.co.uk]

I think we've gone off topic here. I'll let you all know when I hear from Leica. Cheers!

[SJP]

5,560 for fairy god mother shutter fault

 

the M8 shutter is perfectly reliable as far as I can see, and I guess that this is the way the legal system will see this. Whether the OP wants to take this to court or not is a completely different question. It appears that he is not intending to so I think that we should start to cool down and do something more useful. I hope that Leica will repair free of charge even though they have no obvious obligation to.

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Hallo,

Look here: Leica M

[stunsworth]

What I can't understand is why the original poster is discussing the problem with Leica, when he should be talking to the dealer who sold him the camera.