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LC1 Recall/Repair?


J Mitchum

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Folks ... I've posted in another thread but nobody paid attention. The defect only affects a batch of cameras manufactured between October and November, 2005. It appears Sony, Panasonic and many others all sourced a critical part from an anonymous third party ... which was bad. Panasonic offers free repair to customers in Japan ... at least.

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Folks ... I've posted in another thread but nobody paid attention. The defect only affects a batch of cameras manufactured between October and November, 2005. It appears Sony, Panasonic and many others all sourced a critical part from an anonymous third party ... which was bad. Panasonic offers free repair to customers in Japan ... at least.

 

There were a whole bunch of people here with LC1 and Digilux 2 cameras that had failed due to the same sensor defect mentioned by Panasonic. The symptoms were the same. I believe at least some of them actually had to pay for the repair. Apparently the fix includes replacing the sensor which begs the question, did they outsource production of the sensor to Sony for use in the LC1 and Digilux 2?

 

Thread: Digilux 2 Repair in Solms

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this is a translation of the above url

LUMIX DMC-LC1

 Panasonic announced that trouble occurs in CCD of part, on the 7th, in compact digital camera “DMC-LC1”.

 

 As for trouble, the picture does not appear when photographing, those where or phenomenon such that it is disordered occurs. According to the same company, the primary factor of use environment and the like is piled up in addition to in the reason with respect to manufacturing process being variation in the quality of CCD, you say that the same phenomenon occurs rarely.

 

 At the same company, particular CCD the gratuitousness repair of DMC-LC1 where trouble occurs with cause is done. The user of the type where trouble occurs have assumed that we want inquiring to the private free dial.

 

 As for LUMIX DMC-LC1, the compact digital camera which the same company sells in 2004 March. The product which plans manual operation e.g., the shutter speed dial and the contraction and focusing operation of becoming independent are done with the ring of the lens camera cone. 2/3 type effective 5,000,000 pixels CCD and Leica DC of 35mm format conversion 28~90mm F2~2.4 Vario-Summicron, 2.5 type TFT liquid crystal, EVF and the like is loaded.

 

 Each company this time has announced that it is the problem which is similar to the respective company product from 2005 October extending through November concerning the trouble which originates in CCD.

 

 

 

* Ahead inquiring

  Private free dial

  Tel.0120-878-993

 

 

* URL

  Panasonic

  ƒpƒiƒ\ƒjƒbƒN ƒz?[ƒ€ƒy?[ƒW | Panasonic

  News release

  DMC-LC1-K‚ð‚²ˆ¤—p‚Ì‚¨‹q—l‚Ö‚Ì‚¨’m‚点 | ƒfƒWƒ^ƒ‹ƒJƒ?ƒ‰?@LUMIX?iƒ‹ƒ~ƒbƒNƒX?j | ƒpƒiƒ\ƒjƒbƒN‚Ì‚¨‹q—lƒTƒ|?[ƒg | Panasonic

  “DMC-LC1” of Matsushita and Leica lens loading manual inclination (PC Watch)

  ?¼‰º?ALeicaƒŒƒ“ƒY“‹?Úƒ}ƒjƒ…ƒAƒ‹ŽuŒü‚Ì?uDMC-LC1?v

 

* Related article

CCD trouble problem-related article link collection (2005/10/12)

 

 

(This journal: Takeishi Osamu)

2006/12/08 12:53

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and another url from the first page ..... also a translation

 

DMC-LC1-K‚ð‚²ˆ¤—p‚Ì‚¨‹q—l‚Ö‚Ì‚¨’m‚点 | ƒfƒWƒ^ƒ‹ƒJƒ?ƒ‰?@LUMIX?iƒ‹ƒ~ƒbƒNƒX?j | ƒpƒiƒ\ƒjƒbƒN‚Ì‚¨‹q—lƒTƒ|?[ƒg | Panasonic

 

Usually, you to regularly use the Panasonic commodity, thank you truly.

 

Placing on digital camera “DMC-LC1-K”, the picture does not appear at the time of camera photographing rarely, or phenomenon such that it is disordered occurs.

The result of investigation, one time, the primary factor of thing, and the use environment etc where those which in the reason with respect to manufacturing process have variation in quality are produced was piled up in CCD which it is on-board onto the commodity, these phenomena occurring was ascertained.

 

Being gratuitous this each time, correspondence CCD concerning the commodity where the above-mentioned phenomenon occurs with cause, being able to point to repair, because we had decided to receive, we inform.

1. Object type (the Japanese domestic limitation)

 

* DMC-LC1-K

 

2. Phenomenon

 

* The picture does not appear at the time of camera photographing, or it is disordered

 

3. Private free dial

 

When correspondence CCD the above-mentioned phenomenon occurs with cause, it is the number of hands, but the inquiry it receives to description below, requests the consultation of repair.

Private free dial (no charge): 0120-878-993

 

Office Hours:  9 o'clock at the time of ~18

 

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Folks ... the Panasonic news release Riley posted here indicated the repair only applies to DMC-LC1-K model sold in Japan. I read about it in another article posted at DC Watch. It says the defect affects cameras made between Oct and Nov., 2005 but didn't give a specific range of serial numbers.

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It says the defect affects cameras made between Oct and Nov., 2005

The report is only on LC1 then? Does anyone know for a fact whether D2 was manufactured at all in that period?

 

I've been tracking the LC1/D2 on ebay last week and a half, and apparently some D2 auctions have serial nr info added afterwards, presumably from being asked specifically by potential bidders. If for defective batch reason, would be great to know. Too few yet to make out anything resembling a pattern from the selling prices.

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Riley, yes I agree it would appear likely so; however I recall reading a mention somewhere on this board, that all the D2s were assembled in one go (which in that case obviously would have been before Sept-Nov 05). That in turn - whether true or not - of course doesn't mean a batch within the D2 window of production wasn't defective as well.

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Folks ... the Panasonic news release Riley posted here indicated the repair only applies to DMC-LC1-K model sold in Japan. I read about it in another article posted at DC Watch. It says the defect affects cameras made between Oct and Nov., 2005 but didn't give a specific range of serial numbers.

 

That is what is so troubling. There are plenty of people who own LC1 and Digilux 2 models that have had the exact same problem. Thread: Digilux 2 Repair in Solms It's clearly not limited to the "K" version of the LC1 or even the LC1 in general. The Digilux 2 is affected as well. I'm hoping Panasonic and Leica do the right thing and expand on this free repair worldwide. There is no manufacturing date on my camera. How does one know when it was manufactured then. Personally I don't think they have a clue as to how widespread this problem is.

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John ... as part of Panasonic's naming convention, K smiply means it's black and I don't think there's a silver model of the LC-1 ... since the manufacturing date of cameras being affected is only slightly more than a year ago, I guess most the cameras affected are still covered by warranty from the purchase date, call Panasonic or Leica in your own countries they should have no problem to tell your cameras' manufacturing date from the serial numbers.

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I have a reply from panasonic australia...as follows

-------------------------------------------------------------------------

Thank you for taking the time to contact Panasonic with your enquiry.

Panasonic Australia is not aware of a Recall on the Australian Released DMC-LC1 cameras. This may be the case with overseas models, there is not issue with the Australian Versions.

 

If you have a fault with a DMC-LC1. It will need to be looked at by a Service Center.

The closest Service Centre to a Post Code #5241 would be the following.

 

-------------------------------------------------------------------------

 

so, although im happy they finaly responded to a question, i feel its a bit of an impass, they seem to negate that there is an issue, but leave the door open if there is

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My Digilux 2 CCD sensor failed in August 2006. Unfortunately even though the camera has been confirmed to be covered under warranty (camera was sent in and confirmed by Leica USA, NJ), I purchased the camera used and am not the original owner, so they explained the warranty is not transferrable.

 

They quoted me $600 for the CCD repair. I declined as I felt the cost was way steep for such a repair.

 

If my camera was part of the defective batch, Do you think there is any possibility Leica will coverer such a recall for non-original owners? The original owner purchased the camera around the time I think the problem batch was identified.

 

I suppose the big question is *if* Leica acknowledges such a defect as well, and if a recall will be in order.

 

I certainly hope so for everyone with this problem, and I sure hope folks who purchased a D2 used will also be extended this repair. I think it's a great camera, but very surprised it failed so suddenly.

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Christian

the recall identified here was Japan specific

and it was for Panasonic LC1 cameras

and at that, only some cameras not all

 

im not sure but, its usual for warranty to be non transferrable

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Thank you for the reply Riley.

 

I think if this is a sensor issue due to manufacturing, it's a good start for Panasonic to do a recall. I certainly hope those with D2s are also acknowledged as eligeable worldwide (unless the sensor batch really was specific to LC1 manufacturing...not sure if theya re separate from D2s).

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