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Showing results for tags 'support'.
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Hello All, I shot MOV videos with my M-P 240 and some of the files got corrupted. I absolutely *MUST* restore these files. I tried the commonly found free techniques (QuickTime, VLC). (Unsurprisingly), Most of the paid software restoration tools out there already claimed that they don't take Leica in charge as each brand and model have their own MOV file structure. I have spent time with their support team in live chats confirming this. Based on my files sizes (ranging 640 MB to 4 GB), I still have hope. Data definitely exists, but it's only a matter of finding the right restoration technique of compatible software. Anyone ran into a similar ordeal? I am devastated... Thank you so kindly in advance for your help! Charles
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I am experiencing an unfortunate problem with my APO-Summicron 90mm. After a brief portrait session at the office, I left the lens at the camera, over a desk. I almost always use it wide open and occasionally at f/5.6, but this time I went for f/16. When I returned to put it back to the leather case I noticed that the aperture ring was totally loose. It’s now spinning 360 degrees and the aperture blades don’t move at all. I always felt that the ring was too soft for my taste. I’d prefer it to be stiffer. But I never felt that there was a problem. In fact, the lens is still in very good shape and it never gets any rough using. I live in Brazil and I was just planning to take it for a trip do Portugal in about 45 days. I keep my equipment under an insurance that covers for damage. But if this is something relatively easy/cheap/quick to repair, I would prefer not to call the insurance company. Did any of you guys experienced something like this? Any help will be much appreciated. Thanks!
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My Leica M8 has a loose shutter leaf. I noticed it when all of the sudden a bright white stroke of light appeared on my photos. I made the loose shutter leaf conclusion after removing the lens and looking at the shutter. A loose shutter leaf is clearly visible. I hope I can find a solution through this community. I bought it two months ago as my first Leica. I'm missing it already.