serirama

Dear all, I have sent my Leica to Service Centre in Singapore, only after 12 week, they only come with a quotation to clean the sensor for RM1900 which is US$430. I am a broken man after hearing this. IS there anyone can provide me any email for managerial escalation? Kind regards.

Dear Philip, Many thanks for you kind response. Would Swiss Leica be able to clean my sensor even if it was purchased via eBay? Does your VX still under warranty at that time? I don't min shipping it to Leica Swiss if it is the case. Appreciate if you could provide me the contact. Many many thanks in advance. kind regards, SR

Dear all, I just received X Vario purchased thru eBay a few days ago. I was super exited but due to work, I havent had the chance to fully test the camera. I work in office and would see clear sky on weekends only.. (yeah.. bummer!! :-P) When shooting clear sky, I would see these clusters of spots. I have contacted the buyer and he said that he has never experience these spots on any of the pictures he's taken. He sounded genuine and as a good seller, he offered full refund or AUD100 for repair. (which is I dont know how much yet) The cluster of spots will move with auto focus movement (when I move between the contrast area of tree/clouds) I have fallen in love with the camera and would like to keep it is the problem can be fixed easily.. (I live in Malaysia Kuala Lumpur.. and the nearest Leica service center is in Singapore). Now, I'd like to get advise with these photos if the X Vario is worth keeping? how much would Leica charge to have the sensor cleaned, presumably it is the dirt crud on the sensor? Would I be able to claim warranty? I've called Leica Malaysia but the answers are between 1-2 years only for X Vario? Is this true? I dont see any warranty card in the box except a test certificate. https://www.flickr.com/gp/zul-fawie/5071y2 Would these cluster of spots develop overnight or during shipping? is the ex-owner is telling me the truth?. it was shipped well in original box and bubbles. Appreciate your kind help as this is my first Leica. no cluster of spots if taken a faster aperture. Kind regards, SR