proenca Posted April 16, 2017 Share #1 Posted April 16, 2017 Advertisement (gone after registration) Dear all, For the S lens that the AF motors are going kaput, how is Leica handling the situation ? Replacing the motors free of charge ? Like the CCD sensor problem ? Or charging a fee ? if so, more or less how much ? Just wondering, since I'm contemplating buying a couple of S lens used and want to know if I need to budget a bit of money on the side for repairs or not. Best GP Quote Link to post Share on other sites More sharing options...
Advertisement Posted April 16, 2017 Posted April 16, 2017 Hi proenca, Take a look here how is Leica handling AF problems ? charging ? free ?. I'm sure you'll find what you were looking for!
Jeff S Posted April 16, 2017 Share #2 Posted April 16, 2017 (edited) Official statement just above your post in S Forum. http://www.l-camera-forum.com/topic/271009-af-drive-problems-leica-s-lenses-official-statement-by-leica/page-1 Jeff Edited April 16, 2017 by Jeff S Quote Link to post Share on other sites More sharing options...
proenca Posted April 16, 2017 Author Share #3 Posted April 16, 2017 Official statement just above your post in S Forum. http://www.l-camera-forum.com/topic/271009-af-drive-problems-leica-s-lenses-official-statement-by-leica/page-1 Jeff Thank you Jeff and I'm sorry ! you are correct sir ! Admins if you whish, please delete my post. I will not use a Leica camera for a week, as penitence for not searching the forum beforehand. iPhone pictures it is for a week ! 1 Quote Link to post Share on other sites More sharing options...
albertknappmd Posted April 17, 2017 Share #4 Posted April 17, 2017 you are absolved, my son.... go back to your S2.. Albert Quote Link to post Share on other sites More sharing options...
R3D-D0T Posted April 17, 2017 Share #5 Posted April 17, 2017 You should budget for the amount of time it will take for repair (if it happens to you). Repairs take FOREVER with this company 1 Quote Link to post Share on other sites More sharing options...
ynp Posted April 17, 2017 Share #6 Posted April 17, 2017 You should budget for the amount of time it will take for repair (if it happens to you). Repairs take FOREVER with this company Not everyone lives in the USA. For me, in my backward country ( Russia), the AF fix took two and a half weeks, the shipping time included. Quote Link to post Share on other sites More sharing options...
proenca Posted April 18, 2017 Author Share #7 Posted April 18, 2017 Advertisement (gone after registration) you are absolved, my son.... go back to your S2.. Albert ahahhahahahaha thank you mate ! You should budget for the amount of time it will take for repair (if it happens to you). Repairs take FOREVER with this company Well, I know that Leica US/NJ sucks. I live in Portugal. Repair time is great - first because we have the main Leica factory here ( most glass and M+SL stuff is produced in Famalicão factory, Portugal ); second because its overnight shipping to Wetzlar. My Leica M9 cracked sensor was replaced last month, took less than three weeks, shipping included. Top notch. Not everyone lives in the USA. For me, in my backward country ( Russia), the AF fix took two and a half weeks, the shipping time included. Indeed. Nothing but praise here from Leica Quote Link to post Share on other sites More sharing options...
leicapages Posted April 27, 2017 Share #8 Posted April 27, 2017 You should budget for the amount of time it will take for repair (if it happens to you). Repairs take FOREVER with this company In my case, less than two weeks for an S and two lenses... including shipment. I call that pretty good, Quote Link to post Share on other sites More sharing options...
Guest VVJ Posted April 27, 2017 Share #9 Posted April 27, 2017 In my case, less than two weeks for an S and two lenses... including shipment. I call that pretty good, The differences between Europe and the US are unfortunately (too) big... 2 months in my case for one lens... Quote Link to post Share on other sites More sharing options...
jip Posted April 28, 2017 Share #10 Posted April 28, 2017 The differences between Europe and the US are unfortunately (too) big... 2 months in my case for one lens... Skip Leica NJ Quote Link to post Share on other sites More sharing options...
R3D-D0T Posted April 28, 2017 Share #11 Posted April 28, 2017 In my case, less than two weeks for an S and two lenses... including shipment. I call that pretty good, sh*t maybe it's just Leica USA that is terrible Quote Link to post Share on other sites More sharing options...
Guest VVJ Posted April 29, 2017 Share #12 Posted April 29, 2017 Skip Leica NJ Practical considerations like insurance and customs come to mind but it is an option. Quote Link to post Share on other sites More sharing options...
JeffWright Posted May 1, 2017 Share #13 Posted May 1, 2017 (edited) Practical considerations like insurance and customs come to mind but it is an option. Takes a bit more paperwork on your part, but Leica and the major delivery services (USPS, FedEx, UPS) provides the forms you need on their web sites. My turn around from Germany to back home is just over two weeks for the two repairs I've done there. Can't even get an email reply from New Jersey in that time period in my experience. Edited May 1, 2017 by JeffWright Quote Link to post Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.