Leica M warranties

[glenerrolrd]

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Are Leica M warranties transferrable in the USA ?  If the camera is still in warranty ..will it be honored for a 2nd owner ?  

[BBHewee]

Yes and yes. They're even transferrable globally. All you need is the original purchase invoice, even if not in your name, from an authorised Leica dealer, or the warranty booklet properly stamped.

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[jaapv]

Not in the USA; the local warranty does not transfer to the second owner. The international warranty will be valid, but must be handled through Wetzlar.

[Ronazle]

Not in the USA; the local warranty does not transfer to the second owner. The international warranty will be valid, but must be handled through Wetzlar.

Interesting. Does that mean the owner must send the item to Wetzler or will Leica USA do it acting as the owner's agent?  If the repair is locally "do able" one would think it is in Wetzer's best interest to allow the repair to be accomplished  in New Jersey. Do you know why this situation exitsts?  Regards, Ron

[BBHewee]

JaapV, I had a different experience with my M240 bought second-hand from a reputable NY dealer. Leica USA was happy to deal with the repairs, and so was Wetzlar actually.

[jaapv]

I'd be happy to be proven wrong, but it has been a recurring topic in this forum.

[Paulus]

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Isn't this the difference between: Warranty  ( Garanty ) and Gewährleistung according to German law?

 

Meaning that warranty is for new items and Leica is obliged to repair and " gewährleistung " , the warranty a dealer gives on a used item, saying: " It's good stuf, I guaranty any repair if nessesary. " The repair could than be made by any local Leica repair facility.

[jaapv]

Well, legally it is about "fit for purpose".

[dkmoore]

I have had the same experience in the USA as BBHewee. In fact, I have never paid for a single repair for any Leica lens or camera I have owned whether purchased new or used.

 

I have complained about slow service in the past but now that I think about it.....Wowzers that is good customer service!

 

6 years of use, probably 8 different items at Leica NJ and spent $0.00. Probably shouldn't ever complain again.