Jump to content

WTF.....S007 just crapped itself


Guest NEIL-D-WILLIAMS

Recommended Posts

Advertisement (gone after registration)

Jeff

The thing is Leica is about 2% the size of Canon. Cannon has money to spend on CS whereas Leica is counting every penny they have..........

 

It's not about advertising, it's about delivery....all the more reason for a small company, which presumably is (or should be) closer to its customer base, to deliver.  That's where small businesses have to excel.....or ultimately fail.

 

Jeff

  • Like 1
Link to post
Share on other sites

It's not about advertising, it's about delivery....all the more reason for a small company, which presumably is (or should be) closer to its customer base, to deliver.  That's where small businesses have to excel.....or ultimately fail.

 

Jeff

My experience with Canon service has been beyond excellent. When I've taken in lenses and bodies for service or repair at their Singapore facility, turnaround has been very quick. I've been offered loaners for nearly everything (only one they didn't have a spare copy available at the time was a TS-E 24mm Mk II), and, when running to a deadline, have received daily SMS' on status and delivery.

 

Their counterparts in Australia provided me with a brand new replacement when I killed an EF 85mm f1.2L Mk II in Papua New Guinea in an unfortunate geothermal encounter.

 

Whilst some of their products do not amaze, I have never encountered a company that has willingly provided such a level of service.

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...