richfx Posted October 9, 2014 Share #1 Posted October 9, 2014 Advertisement (gone after registration) Noticed the top left corner artifact in my images after shooting with my M9 yesterday. The B+W is a SEP 2 conversion of the color image. Could this be a dreaded crack in the sensor? Rich Welcome, dear visitor! As registered member you'd see an image here… Simply register for free here – We are always happy to welcome new members! Quote Link to post Share on other sites Simply register for free here – We are always happy to welcome new members! ' data-webShareUrl='https://www.l-camera-forum.com/topic/235257-sensor-crack/?do=findComment&comment=2686420'>More sharing options...
Advertisement Posted October 9, 2014 Posted October 9, 2014 Hi richfx, Take a look here Sensor Crack?. I'm sure you'll find what you were looking for!
GabrielIndalecio Posted October 9, 2014 Share #2 Posted October 9, 2014 Few weeks ago experienced exactly the same situation in my Leica M9. The Glass covering the sensor cracked. Call Leica Customer Service Support as you may need send your camera to them. Mine is on service NJ. Quote Link to post Share on other sites More sharing options...
k-hawinkler Posted October 9, 2014 Share #3 Posted October 9, 2014 Indeed, that looks like a crack. If Leica NJ should want to charge you then send it to Leica in Germany. Quote Link to post Share on other sites More sharing options...
FlashGordonPhotography Posted October 9, 2014 Share #4 Posted October 9, 2014 Excactly what mine looked like. It is cracked. Free repair though. Gordon Quote Link to post Share on other sites More sharing options...
richfx Posted October 9, 2014 Author Share #5 Posted October 9, 2014 Thanks all for the quick replies. I just examined it and you're absolutely right. See attached photo. I'll be calling Leica NJ in the morning. I assume this is covered even after the original M9 factory warranty has expired. Rich Welcome, dear visitor! As registered member you'd see an image here… Simply register for free here – We are always happy to welcome new members! 1 Quote Link to post Share on other sites Simply register for free here – We are always happy to welcome new members! ' data-webShareUrl='https://www.l-camera-forum.com/topic/235257-sensor-crack/?do=findComment&comment=2686437'>More sharing options...
k-hawinkler Posted October 9, 2014 Share #6 Posted October 9, 2014 Correct, a Leica Germany official has said so and they do the repair free of charge. I am not sure what the Leica NJ policy is right now. So, please ask them and let us know. Quote Link to post Share on other sites More sharing options...
richfx Posted October 9, 2014 Author Share #7 Posted October 9, 2014 Advertisement (gone after registration) Will do. I just e-mailed Mark Brady at Leica USA in NJ and will report after he reverts. I have to believe that Leica USA will do the right thing here and replace the sensor, which I assume must be replaced in toto even if the crack is only on its glass cover? Rich Quote Link to post Share on other sites More sharing options...
k-hawinkler Posted October 9, 2014 Share #8 Posted October 9, 2014 That's my understanding as well. Quote Link to post Share on other sites More sharing options...
adan Posted October 10, 2014 Share #9 Posted October 10, 2014 1. Sensors are factory-sealed (and that means at the Kodak or TrueSense factory, not Leica's factory). So the whole unit gets replaced. 2. I'm not sure Leica USA really has a say in the matter, since it is a manufacturing problem originally (meaning factory responsibility). They'll follow whatever the global Leica Camera AG policy is. Quote Link to post Share on other sites More sharing options...
richfx Posted October 10, 2014 Author Share #10 Posted October 10, 2014 Thanks, Andy. Rich Quote Link to post Share on other sites More sharing options...
NikonJeff Posted October 10, 2014 Share #11 Posted October 10, 2014 Good luck and please do keep us posted… Quote Link to post Share on other sites More sharing options...
richfx Posted October 10, 2014 Author Share #12 Posted October 10, 2014 Mark told me to return it to Leica in NJ for repair. Better to keep the battery with the body or remove it before shipping? Quote Link to post Share on other sites More sharing options...
k-hawinkler Posted October 10, 2014 Share #13 Posted October 10, 2014 Mark told me to return it to Leica in NJ for repair.Better to keep the battery with the body or remove it before shipping? Remove battery and SD card. 1 Quote Link to post Share on other sites More sharing options...
bocaburger Posted October 11, 2014 Share #14 Posted October 11, 2014 Tell you what, the free repair policy is great, Leica is a champ, but one reason I sold my M9 instead of keeping it as a backup was the constant threat of having it crack just when I needed it, and nothing has ever been said to the effect that replacement sensors are immune to this problem. Hopefully this is the only time the OP will ever need to deal with it. Quote Link to post Share on other sites More sharing options...
jaapv Posted October 11, 2014 Share #15 Posted October 11, 2014 Have you considered the statistics? On the scale of things that can happen to a camera ranging from dropping it to it being stolen to a mechanical or electronic failure, a sensor crack is surely an immensely small risk? Quote Link to post Share on other sites More sharing options...
bocaburger Posted October 11, 2014 Share #16 Posted October 11, 2014 Idk but from what I can glean only from reading this forum, reports of spontaneous sensor glass cracks seem no less prevalent than those others. Quote Link to post Share on other sites More sharing options...
jip Posted October 12, 2014 Share #17 Posted October 12, 2014 Idk but from what I can glean only from reading this forum' date=' reports of spontaneous sensor glass cracks seem no less prevalent than those others.[/quote'] Thats because all the people who have a Leica where it doesn't crack don't post that it didn't crack 1 Quote Link to post Share on other sites More sharing options...
bocaburger Posted October 14, 2014 Share #18 Posted October 14, 2014 Thats because all the people who have a Leica where it doesn't crack don't post that it didn't crack LOL true, but all the people who have a Leica where the shutter doesn't self-destruct, or the rangefinder doesn't go out of whack, or the baseplate catch doesn't break also don't post it, so it's a wash Quote Link to post Share on other sites More sharing options...
k-hawinkler Posted October 14, 2014 Share #19 Posted October 14, 2014 All these statements and claims are statistically insignificant! Quote Link to post Share on other sites More sharing options...
sblutter Posted October 15, 2014 Share #20 Posted October 15, 2014 Any idea how it happened? Quote Link to post Share on other sites More sharing options...
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