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April 18th, 2008, 02:26 AM
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Erfahrener Benutzer
Join Date: February 7th, 2007
Location: Miami
Posts: 230
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Noblesse oblige
Many of you know I've been vocal against Leica's customer service and speed in the past. My M8 experienced a new problem, progressive backfocus as time goes by.
But this time, Leica NJ, under Mr. Horn guidance, step up to the task. Not only they communicated quickly and accurately, but they decided on the spot to replace the camera. Kudos! Bravo! Way to go Leica NJ!!! That is the kind of customer service Leica user's deserve, and I am glad that the changes we are seeing after Mr. Lee was sacked are indeed very positive. It might be chance, but my guess is that we are facing a new Leica now. I felt obliged to Leica and its employees to post these congratulations. I look forward to exciting new pictures and the upcoming models, specially a dCL, pretty please!!! With 35mm F2 (EFOV) Leica please!!!!!
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Re: Noblesse oblige
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