30% Lens Offer ---- Who is still waiting

canlogic · 10/12/07, 03:30 AM

I sent in for my lens (wate with finder) at the end of June and am still waiting. I know they said it could take awhile but shouldn't I have heard something from them by now. I have not had any kind of reply or status at all.

SteveF · 10/12/07, 04:36 AM

I just received my lens this week. NJ charged my credit card last week and shipped it by UPS 2nd day air.

robsteve · 10/12/07, 04:53 AM

Quote:

Originally Posted by canlogic

I sent in for my lens (wate with finder) at the end of June and am still waiting. I know they said it could take awhile but shouldn't I have heard something from them by now. I have not had any kind of reply or status at all.

You should have gotten a registered letter with your original receipt and a confirmation letter of the lens order.

An email to the Leica M8 support mail box should get you a status update.

My WATE arrived a few weeks ago. I am in Canada and sent the order during the last week of June. The charge showed up on my credit card a few days before the lens shipped from Leica NJ. If you watch your credit card statement online you will at leas know when it is on the way.

Robert

woodyspedden · 10/12/07, 05:05 AM

I just got mine as well.

Well worth the WATE

Woody Spedden

canlogic · 10/12/07, 05:24 AM

Quote:

Originally Posted by robsteve

You should have gotten a registered letter with your original receipt and a confirmation letter of the lens order.

An email to the Leica M8 support mail box should get you a status update.

My WATE arrived a few weeks ago. I am in Canada and sent the order during the last week of June. The charge showed up on my credit card a few days before the lens shipped from Leica NJ. If you watch your credit card statement online you will at leas know when it is on the way.

Robert

I am in Montreal and also sent mine in towards the end of June but I never heard anything back from them. I have sent an email to customer support and will hopefully hear back tomorrow.
Thanks for the info.

mr_big · 10/12/07, 05:46 AM

I also waited until the last week of June to order the WATE and got it about two weeks ago.

JWW · 10/12/07, 06:34 AM

Still waiting for the Noctilux. Sent in form end of June.

AGeoJO · 10/12/07, 06:53 AM

Same like others above, I got my WATE about two weeks ago. Apparently, the WATE is more readily available than, let's say, the Noctilux.

jfgilbert · 10/12/07, 07:03 AM

Received my Noctilux today - actually I could have had it yesterday if I had been home :-).
I had sent the order in early April, and that's what I expected - I was hoping to have it before the holidays, but not much sooner.

waterlenz · 10/12/07, 08:04 AM

My wait ended yesterday with the arrival of my WATE. I mailed my request for it on 7 May.

carstenw · 10/12/07, 11:06 AM

Still waiting for my Noctilux, thank god! Ordered just past the end of June (I asked for the MATE at the end of June, so they had to ask me for a different choice). Due to the unavailable MATE, they offered to speed up my Noctilux, which I politely but firmly declined

BrianP · 10/12/07, 12:20 PM

Hello
I had a problem with my 30% discount WATE,when the expected delivery date passed.
I phoned the person responsible ( the phone number is on your confirmation of order) and was informed that they had tried to take payment fron my credit card but had failed.What had happend was due to the size of payment and being from another country (I am in the UK) my card company needed to talk to me ,its called a referal.This did not happen so Leica cancelled the order without contacting me.The lady at Leica was very helpful and I recieved my WATE after a further 4 weeks.What I should have done was contact my card company when the lens was first ordered and told the to expect the debit from Leica. Mine may be an issolated case but its well worth while ringing leica.If you need the full number including extension and a name ,post a reply and I will post details.
Brian
ps It was well worth the WATE

canlogic · 10/12/07, 03:56 PM

Hi

I guess the problem is I never got any order confirmation. I have emailed customer support so hopefully they can sort it out.

gesper · 10/12/07, 04:46 PM

I received my Noctilux ten days ago after ordering in February.

hdrmd · 10/12/07, 05:09 PM

Same as many above. Ordered Noctilux at the end of June: Still waiting. DR

BrianP · 10/12/07, 05:18 PM

Hi
I would ring them, but do it about 8 am German time to catch them before things get busy.
The people in the 30% discount dept are very helpfull.A nice polite phone conversation works wonders.

leicabug · 10/12/07, 06:49 PM

Anyone still waiting for lenses other than WATE and Noctilux?

Bill Wendlandt · 10/12/07, 10:04 PM

Ordered my Noctilux in March, nothing so far.

10/12/07, 03:30 AM	#1 (permalink)
canlogic Erfahrener Benutzer Join Date: 08/05/04 Location: Montreal Posts: 390	30% Lens Offer ---- Who is still waiting I sent in for my lens (wate with finder) at the end of June and am still waiting. I know they said it could take awhile but shouldn't I have heard something from them by now. I have not had any kind of reply or status at all.

10/12/07, 04:36 AM	#2 (permalink)
SteveF Neuer Benutzer Join Date: 12/09/06 Posts: 18	Re: 30% Lens Offer ---- Who is still waiting I just received my lens this week. NJ charged my credit card last week and shipped it by UPS 2nd day air.

10/12/07, 05:05 AM	#4 (permalink)
woodyspedden Erfahrener Benutzer Join Date: 10/30/06 Location: Fort Collins Posts: 668	Re: 30% Lens Offer ---- Who is still waiting I just got mine as well. Well worth the WATE Woody Spedden

10/12/07, 05:46 AM	#6 (permalink)
mr_big Benutzer Join Date: 03/30/04 Posts: 87	Re: 30% Lens Offer ---- Who is still waiting I also waited until the last week of June to order the WATE and got it about two weeks ago.

10/12/07, 06:34 AM	#7 (permalink)
JWW Benutzer Join Date: 03/12/07 Posts: 63	Re: 30% Lens Offer ---- Who is still waiting Still waiting for the Noctilux. Sent in form end of June.

10/12/07, 06:53 AM	#8 (permalink)
AGeoJO Erfahrener Benutzer Join Date: 10/22/06 Location: Southern California & Austin, Texas Posts: 195	Re: 30% Lens Offer ---- Who is still waiting Same like others above, I got my WATE about two weeks ago. Apparently, the WATE is more readily available than, let's say, the Noctilux.

10/12/07, 07:03 AM	#9 (permalink)
jfgilbert Benutzer Join Date: 09/19/06 Posts: 60	Re: 30% Lens Offer ---- Who is still waiting Received my Noctilux today - actually I could have had it yesterday if I had been home :-). I had sent the order in early April, and that's what I expected - I was hoping to have it before the holidays, but not much sooner.

10/12/07, 08:04 AM	#10 (permalink)
waterlenz Erfahrener Benutzer Join Date: 10/09/05 Location: Alaska Posts: 441	Re: 30% Lens Offer ---- Who is still waiting My wait ended yesterday with the arrival of my WATE. I mailed my request for it on 7 May.

10/12/07, 11:06 AM	#11 (permalink)
carstenw Erfahrener Benutzer Join Date: 05/15/06 Location: Berlin Posts: 4,056	Re: 30% Lens Offer ---- Who is still waiting Still waiting for my Noctilux, thank god! Ordered just past the end of June (I asked for the MATE at the end of June, so they had to ask me for a different choice). Due to the unavailable MATE, they offered to speed up my Noctilux, which I politely but firmly declined __________________ Carsten Leica M8 Lens Codes Through the Lens Darkly

10/12/07, 12:20 PM	#12 (permalink)
BrianP Erfahrener Benutzer Join Date: 03/30/07 Posts: 181	Re: 30% Lens Offer ---- Who is still waiting Hello I had a problem with my 30% discount WATE,when the expected delivery date passed. I phoned the person responsible ( the phone number is on your confirmation of order) and was informed that they had tried to take payment fron my credit card but had failed.What had happend was due to the size of payment and being from another country (I am in the UK) my card company needed to talk to me ,its called a referal.This did not happen so Leica cancelled the order without contacting me.The lady at Leica was very helpful and I recieved my WATE after a further 4 weeks.What I should have done was contact my card company when the lens was first ordered and told the to expect the debit from Leica. Mine may be an issolated case but its well worth while ringing leica.If you need the full number including extension and a name ,post a reply and I will post details. Brian ps It was well worth the WATE

10/12/07, 03:56 PM	#13 (permalink)
canlogic Erfahrener Benutzer Join Date: 08/05/04 Location: Montreal Posts: 390	Re: 30% Lens Offer ---- Who is still waiting Hi I guess the problem is I never got any order confirmation. I have emailed customer support so hopefully they can sort it out.

10/12/07, 04:46 PM	#14 (permalink)
gesper Erfahrener Benutzer Join Date: 11/07/06 Location: Chicago Posts: 454	Re: 30% Lens Offer ---- Who is still waiting I received my Noctilux ten days ago after ordering in February.

10/12/07, 05:09 PM	#15 (permalink)
hdrmd Erfahrener Benutzer Join Date: 12/29/06 Location: Lexington Posts: 279	Re: 30% Lens Offer ---- Who is still waiting Same as many above. Ordered Noctilux at the end of June: Still waiting. DR

10/12/07, 05:18 PM	#16 (permalink)
BrianP Erfahrener Benutzer Join Date: 03/30/07 Posts: 181	Re: 30% Lens Offer ---- Who is still waiting Hi I would ring them, but do it about 8 am German time to catch them before things get busy. The people in the 30% discount dept are very helpfull.A nice polite phone conversation works wonders.

10/12/07, 06:49 PM	#17 (permalink)
leicabug Erfahrener Benutzer Join Date: 02/26/04 Location: Southern California Posts: 114	Re: 30% Lens Offer ---- Who is still waiting Anyone still waiting for lenses other than WATE and Noctilux?

10/12/07, 10:04 PM	#18 (permalink)
Bill Wendlandt Erfahrener Benutzer Join Date: 12/17/06 Location: Austin, TX Posts: 316	Re: 30% Lens Offer ---- Who is still waiting Ordered my Noctilux in March, nothing so far. __________________ Bill http://photobilly.zenfolio.com/

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