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Old 05/16/08, 09:43 PM   #1 (permalink)
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Join Date: 02/27/04
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Frage Leica service - a puzzlement

Well I'm gobsmacked...

I sent my Frankenfinder in to Leica US service in early February because the bubble in the bubble level wasn't there.

In late April I sent my Digilux 2 in for service because the sensor failed.

Guess which one I just received from Leica? After about a 4-week turnaround the Digilux 2 returns home in beautiful shape. Still waiting on the Frankenfinder...

Don't get me wrong! I'm astonished and pleased at the turnaround my Digilux 2 received. I'm just baffled at how a finder has to be sent to Germany to replace a bubble level, and in how long it takes to actually replace it.

<sigh>
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Old 05/16/08, 09:49 PM   #2 (permalink)
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Default Re: Leica service - a puzzlement

Tsk, Bruce, they are clearly growing new bubbles. That takes time.

Regards,

Bill
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Old 05/16/08, 11:35 PM   #3 (permalink)
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Default Re: Leica service - a puzzlement

Quote:
Originally Posted by bill View Post
Tsk, Bruce, they are clearly growing new bubbles. That takes time.

Regards,

Bill
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