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Old April 30th, 2008, 07:36 PM   #1 (permalink)
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Default what is the Leica email address for support?

I have tried unsuccessfully to contact Leica support with the following email address

M8.Support@leica-camera.com
and
customer.service@leica-camera.com

Do I have the correct email address? If not can someone please post the correct one. If this is the correct address can anyone venture a guess why they have ignored several emails over several weeks?

Cheers

Tom
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Old April 30th, 2008, 07:47 PM   #2 (permalink)
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Default Re: what is the Leica email address for support?

Where did you get these addresses from?

Have you tried emailing Leica UK?

Leica Camera - UK Contacts
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Old April 30th, 2008, 11:54 PM   #3 (permalink)
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Default Re: what is the Leica email address for support?

This was an M8 related question so I am not sure why this thread has been moved.

I got these email address from the web site and from an email from way back when I had a question.

So what is the correct email address for an M8, M8 lens related question????
I do not want to go through Leica UK, I would rather deal with Solms.

Is there a way to get this thread back on the M8 section, can I edit the title to make it more specific?
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Last edited by eudemian : May 1st, 2008 at 12:29 AM. Reason: unclear expression
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Old May 1st, 2008, 04:18 AM   #4 (permalink)
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Default Re: what is the Leica email address for support?

I have had mail back and forth on customer.service@leica-camera.com
But not technical related, only confirming where what how to send stuff for repair.

Last edited by rob_x2004 : May 1st, 2008 at 04:21 AM.
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Old May 1st, 2008, 02:04 PM   #5 (permalink)
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Default Re: what is the Leica email address for support?

Quote:
Originally Posted by eudemian View Post
I have tried unsuccessfully to contact Leica support with the following email address

M8.Support@leica-camera.com
and
customer.service@leica-camera.com

Do I have the correct email address? If not can someone please post the correct one. If this is the correct address can anyone venture a guess why they have ignored several emails over several weeks?

Cheers

Tom
Try this person:

[personal email addresses removed]

Explain that you have been unable to get a response from the other email recipients.

Last edited by admin : May 6th, 2008 at 03:59 PM. Reason: Please publish no personal data. Thank you!
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Old May 1st, 2008, 05:52 PM   #6 (permalink)
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Default Re: what is the Leica email address for support?

Thanks for that Brent, I will do that this evening.
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Old May 2nd, 2008, 01:37 AM   #7 (permalink)
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Default Re: what is the Leica email address for support?

Quote:
Originally Posted by eudemian View Post
Thanks for that Brent, I will do that this evening.
Please let us know the result. Eberhard would be the first person I'd contact, as his job is customer satisfaction. He was very helpful to me.
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Old May 6th, 2008, 10:20 AM   #8 (permalink)
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Default Re: what is the Leica email address for support?

So how did it go?
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Old May 6th, 2008, 04:00 PM   #9 (permalink)
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Default AW: what is the Leica email address for support?

Folks,

please do not publish personal email addresses of Leica employees or other people.

This is a sure way to fill their inboxes with spam...

Thanks
Andreas
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