[sdommin]

I used to have paper loading problems with my Epson R2400. After much frustration, I finally figured it out - at least for me. It appears that the paper in the top loader must be totally flat down by where it is grabbed and taken in (by the way, I always load my sheet paper manually, one at a time so your results may vary). That's why I never had a problem with Premium Luster, which is naturally flat, but I could never load any type of fine art paper, which usually has some kind of bend to it. Now I put the paper in the top loader, pull the top of the paper slightly toward me to make a "c" shape as seen in a side view. That makes the bottom of the paper lay flat against the pickup. It's easier to see and do than it is to explain it here, but I've since had a 100% success rate at loading all types of paper.