Quote:
Originally Posted by RAWdog
Well is the official answer, at least, concerning my situation in the US.
I received a phone call this morning from a very kind person in the Leica USA office.
Part of our discussion here in the Leica Customer Forum was based on my believing that my registering the camera with Leica's website constituted the "official" registration of the warranty.
My question in the previous fthread was, is the on-line registration offical, or is the mail-in card the official registration, as it evedently states on the warranty card.
Leica USA said that my registering on-line with Leica doesn't affect US registration, because their database is in Germany and they use it for their own purposes. Whether for capture of customer information or for actual warranty issues, I don't know. The Leica USA person didn't know either. Another world.
For a US purchased Lecia camera, the mail-in hard copy of the warranty needs to be mailed in. No other method is accepted.
Therefore the new owner of the camer will have full warranty rights (with-in the time frame of the purchase) when they mail-in the card.
The serial number of the camera I have now is not in the Lecia USA database.
Whew!
By-the-way, Kenneth e-mail me at home this morning and explained his misunderstanding.
Thanks all.
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David
Please feel at liberty to publish the e-mail I sent you today, as I mentioned, I would have posted a publish message to you but the thread shut up shop. So much for free speech eh !