Thread: Repair & Delays
View Single Post
Old 06/22/08, 12:30 PM   #3 (permalink)
stuny
Moderator
 
stuny's Avatar
 
Join Date: 11/08/04
Location: New York
Posts: 17,714
Default Re: Repair & Delays

Johan -

Of all the repairs I've had only twice did I send the equiipment through the dealer, and I'm fairly certain the dealer added measurably to the entire cycle. When I delivered equipment for repair directly to the Leica USA facility (admittedly not that distant for me to get to - less than a 45 minute drive) Leica estimated the return time and always met the date or were a week early returning the equipment to me. This suggests that if it is possible you might want to contact Solms for future repairs to arrange for direct shipment to them.
__________________
Stuart
www.barbara-and-stu.com
stuny is online now   Reply With Quote