[ffordes]

Hi

I have been alerted to Andy Barton comments about us but I am a little surprised about what he is saying, we at Ffordes operate a ten day approval on all used equipment bought by mail order and if you buy something from us and are not happy with it then can return it within this time for a refund.

We do not operate an approval scheme on new equipment though.

I can only think that Andy may have bought something used from us and wanted to return it after the ten day approval period and in this case it can cause us problems as we sell equipemnt for customers on commission and can't then ask them to return the funds to us.

In our defence we look at each case individually and I think that we are fair, we are honest with gradings and this is why we are happy to offer an approval period.

With kind regards,

Steve Byford
Ffordes


Sorry, new to this Forum and hadn't relaised my reply had already been posted, whoops, thanks for the other kind comments, appreciated.