Quote:
Originally Posted by andybarton
If there's ANYTHING wrong with the lens you buy from the Scottish dealer, tell them very quickly.
If you leave it a week or two, they don't want to know...
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I have been alerted by a customer of mine to Andy Barton's comment and can only assume that he is talking about us, I am not sure why he is not happy though as we offer a ten day approval on all used equipment that is purchased by mail-order, obviously we do not offer this on new items though.
From our experience ten days is usually long enough to decide on whether a used item is as described and if not happy to alert us.
In our defence I think we are very fair to all of our customers as we rely on repeat business.
with kind regards,
Steve Byford
Ffordes