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luigi bertolotti · 02/25/08, 07:40 PM

No surprise if they aren't ISO 9000 certified... (btw... are you sure of this ?) ; certification is a very costly process for a small manufacturing company, and in recent years they haven't surely money to invest into... and they aren't in some markets in which ISO 9000 is a prerequisite to be accepted; and the corporate culture I think is such that many of them could get offended if some outsider had the task to TEACH them what is Total Quality in modern terms... damn they are the legitimate heirs of Barnack ! The man who could feel one undredth of a mm...
I do not know how much this is related to the fate of Mr. Lee... surely, being me anyway a passionate lover of the brand, I think they really have to learn something... to be skilled in machining, in assembly, in design is not sufficient, today, to deliver a digital RF camera and make it be perceived as a "top quality product".

02/25/08, 07:40 PM	#3 (permalink)
luigi bertolotti Erfahrener Benutzer Join Date: 01/24/07 Location: Brescia Posts: 2,846	Re: Leica ISO 9000 and TQMP? No surprise if they aren't ISO 9000 certified... (btw... are you sure of this ?) ; certification is a very costly process for a small manufacturing company, and in recent years they haven't surely money to invest into... and they aren't in some markets in which ISO 9000 is a prerequisite to be accepted; and the corporate culture I think is such that many of them could get offended if some outsider had the task to TEACH them what is Total Quality in modern terms... damn they are the legitimate heirs of Barnack ! The man who could feel one undredth of a mm... I do not know how much this is related to the fate of Mr. Lee... surely, being me anyway a passionate lover of the brand, I think they really have to learn something... to be skilled in machining, in assembly, in design is not sufficient, today, to deliver a digital RF camera and make it be perceived as a "top quality product".