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arthury · 02/19/08, 10:14 PM

[News]: Looks like Robert Fisk is no longer working for the Service Dept.

[Experience]: I sent in 2 lenses for coding and specifically said in my letter to focus adjust one of the lenses. Coding done but nothing done for focusing. The lenses are back. Doh!

[Experience #2]:
My M8 went with the 2 lenses since Dec 31, 2007. I still have no M8 in my hands today. They were supposed to replace the LCD display.

I understand that we're paying high prices for Leica components, equipment, and services because of the craftsmen mentality. I don't see the craftsmanship in carefully reading the letters of the customers that accompanied the repair items. This is a very disappointing experience, indeed.

02/19/08, 10:14 PM	#1 (permalink)
arthury Erfahrener Benutzer Join Date: 08/21/03 Location: Sammamish, WA Posts: 820	Leica USA [News]: Looks like Robert Fisk is no longer working for the Service Dept. [Experience]: I sent in 2 lenses for coding and specifically said in my letter to focus adjust one of the lenses. Coding done but nothing done for focusing. The lenses are back. Doh! [Experience #2]: My M8 went with the 2 lenses since Dec 31, 2007. I still have no M8 in my hands today. They were supposed to replace the LCD display. I understand that we're paying high prices for Leica components, equipment, and services because of the craftsmen mentality. I don't see the craftsmanship in carefully reading the letters of the customers that accompanied the repair items. This is a very disappointing experience, indeed.