Leica User Forum - View Single Post - Poor customer service from The Classic Camera

Tony Polson · 05/21/07, 01:41 PM

Thrid wrote:
>
> Unfotunately they are one of only two Leica dealers in all of London.

Fortunately, they are only one of *three* authorised dealers, and the other two are far more pleasant to deal with:

Richard Caplan
25 Bury Street
London
SW1Y 6AL
Phone: 020 7807 9990
Richard Caplan web site
mailto:leica@richardcaplan.co.uk

Richard Caplan trades under the apparently snobbish slogan "Where the elite meet and greet" but you will be greeted very politely and be met by the excellent, knowledgeable and patient staff.

R G Lewis Limited
19-21 Sicilian Avenue
London
WC1B 5HA
Tel: 020 7242 2916
R G Lewis web site
mailto:sales@rglewis.co.uk

R G Lewis have been established for over a century and offer old fashioned, friendly and down to earth service without any trace of arrogance or snobbery. The address given is temporary while their new premises at 29 Southampton Row are fitted out (see web site for details). The temporary and soon-to-be permanent addresses are both within a short walk of The Classic Camera, so escaping the latter's objectionable rudeness is not too much of a strain.

There are several other camera shops in London that offer a range of Leica equipment but are not listed by Leica UK as authorised dealers.

05/21/07, 01:41 PM	#14 (permalink)
Tony Polson Neuer Benutzer Join Date: 11/05/06 Posts: 1	Re: Poor customer service from The Classic Camera Thrid wrote: > > Unfotunately they are one of only two Leica dealers in all of London. Fortunately, they are only one of three authorised dealers, and the other two are far more pleasant to deal with: Richard Caplan 25 Bury Street London SW1Y 6AL Phone: 020 7807 9990 Richard Caplan web site mailto:leica@richardcaplan.co.uk Richard Caplan trades under the apparently snobbish slogan "Where the elite meet and greet" but you will be greeted very politely and be met by the excellent, knowledgeable and patient staff. R G Lewis Limited 19-21 Sicilian Avenue London WC1B 5HA Tel: 020 7242 2916 R G Lewis web site mailto:sales@rglewis.co.uk R G Lewis have been established for over a century and offer old fashioned, friendly and down to earth service without any trace of arrogance or snobbery. The address given is temporary while their new premises at 29 Southampton Row are fitted out (see web site for details). The temporary and soon-to-be permanent addresses are both within a short walk of The Classic Camera, so escaping the latter's objectionable rudeness is not too much of a strain. There are several other camera shops in London that offer a range of Leica equipment but are not listed by Leica UK as authorised dealers.