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Originally Posted by jcraig
Suffice it to say that all six of the people in Technical Support in Solms, The Division Manager Corporate Communications; Gero Furchheim and Spichtig himself is where my communications were directed.
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Great! I may need to take back my comment that you were not holding up your end!
You certainly seem to be addressing the right people. It is my experience as well that Gero seems not to be as communicative as previously, but I don't have experience with the others you mention.
Since you list yourself as a California resident, you might want to contact Leica Allendale. It has been my experience that emails sent to Germany sometimes get re-routed to New Jersey. And from the posts of several people on this forum, NJ seems sometimes more communicative.
Tim is also correct that Leica is ultimately the responsible party. My comment was definitely overboard. If the Imacon relationship isn't working out, we need to recognize that; but it doesn't free Leica of the choice they made.--Remember before the DMR appeared how delighted everyone was that Imacon would be the firmware source? What a difference a year makes!
Clearly, the issue needs addressing.
As used to be said, "It'll be here in one Leitz year."
--HC