[harmsr]

Originally Posted by edlaurpic

First topic:


And why should we have to send our cameras in for the "upgrade" related to the banding and green blob instead of receive immediate replacments? These were defects right out of the box, which some people suspected/noticed early but which Leica did not immediately acknowlege. Once acknowledged, it seems to me that when a purchaser receives a product that is defective right out of the box, he/she has a right to have it replaced with a new non-defective unit...not have to send it in for "upgrade" or repairs. Again, I really feel for Leica, and I want them to come out of this all right, but early purchasers of the camera prior to Leica acknowledging the problem should get an immediate replacement camera before new buyers receive any of the next batch of cameras.

Go ahead and be tough on me about this if you disagree. I am not saying this just to spout off dissatisfaction. If I am out of line, tell me. Otherwise, it seems to me that those of us who purchased early and got defective cameras should get replacements, not an invitation to send it in for repairs... that might be appropriate if it happened a year from now, but not immediately upon delivery to us.

This has been exactly my problem since the beginning. Leica needs to handle this correctly with new replacement cameras, period.

Ray